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All Articles
- 1.6 min readPublished On: October 8, 2010
Your Clients Are Tattling on Your Agents
What do you think clients think of agents in general--and who are they telling? A recent California Association of Realtors' [...]
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- 2.6 min readPublished On: October 4, 2010
Your Customer Service: Costing or Making You Money
Have you ever met anyone who would admit they provided poor customer service? Ia��ll bet not. Yet, wea��ve all stood [...]
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- 3.1 min readPublished On: September 21, 2010
How Do your Agents Answer Buyer Qualifying Questions?
Managers: How would your agents answer the qualifying questions below? Here are four critical questions I believe buyers should ask [...]
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- 2.5 min readPublished On: September 17, 2010
Management: Lessons from my 8th Grade Teacher
Ia��ll bet you have at least one teacher who made a huge impression on you (good or bad!). Mine was [...]
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- 1.9 min readPublished On: September 13, 2010
What Does a Non-Productive Agent Really Cost You?
What does that non-productive agent really cost you? I dona��t believe most brokers realize they are doing irreparable damage to [...]
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- 1.9 min readPublished On: September 8, 2010
How Attitude Determines Success
How does attitude determine success? Two blogs back, I started a series about the determinants of success--as defined by the [...]
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- 2.6 min readPublished On: September 5, 2010
Time Management: How Many Hours to Be Successful?
Time management: How many hours does it take to be successful in real estate? In the last blog, we started [...]
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- 1.8 min readPublished On: September 1, 2010
Are You Really Getting More Done?
Are you realy getting more done today by multi-tasking? You've heard the old saying, 'Work smarter, not harder." Everyone today [...]
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- 2.2 min readPublished On: August 24, 2010
Myths and Truisms about Team Leadership
Leadership is one of the most neededa��and most elusive of management skills. In fact, studies show that most managers arena��t [...]
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- 2.6 min readPublished On: August 20, 2010
Are your Agents’ Offices ‘Clutter Coves’?
Is your office--or the offices of your agents 'clutter coves'? Envision your real estate office. If I walked into your [...]
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- 3.6 min readPublished On: August 14, 2010
Your Sales Meetings: Knocking Their Socks Off?
Managers: Are your sales meetings knocking their socks off? If not, help is here! Organize your presentation with the three [...]
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- 2.9 min readPublished On: August 8, 2010
Is Your Management Style a Prius or a Pontiac?
We all know that many automobiles that were popular in the past are being phased out now. So much has [...]
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