• 2.1 min readPublished On: September 18, 2009

    Do You Know How Much Poor Hiring Practices Cost You?

    Do you know how much poor hiring practices cost you? Most brokers dona��t realize they are doing irreparable damage to [...]

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  • 2.6 min readPublished On: September 15, 2009

    The Four Smartest Things Things You Can Do to Rev up Profits NOW

    Here are the four smartest things you can do to rev up profits right now. Take advantage of the reviving [...]

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  • 2.9 min readPublished On: August 30, 2009

    Don’t Underestimate your Inspiration Potential

    What's your "Inspiration Potential"? Often, we managers/trainers/coaches completely underestimate our power to inspire. I just read an article in our [...]

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  • 2.7 min readPublished On: August 28, 2009

    How To Let Them Go with Grace: Termination Guidelines

    How to let someone go fairly--with grace--is a huge challenge for many managers. This challenge just came up again. I [...]

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  • 2.6 min readPublished On: August 19, 2009

    Best Two Management Tips I Ever Learned

    Where did you learn your two best management tips? I learned mine from my eighth grade teacher! If we really [...]

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  • 2.6 min readPublished On: August 10, 2009

    Interviewing 101: If They HATE the Word Salesperson…..

    Ever been interviewing and, you think, Darn, this is going really well. The person looks good, smells good, and talks [...]

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  • 1.8 min readPublished On: August 4, 2009

    Scared Spitless in Front of an Audience?

    If you're in management you probably have had to get up in front of 2-2000 people once-in-awhile. And, if you're [...]

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  • 2.2 min readPublished On: July 16, 2009

    How to Create a Follower or a Fan….from a Musician’s Perspective

    I just created a 'fan' page for Carla Cross & Co. on Facebook. It occurred to me that the words [...]

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  • 1.5 min readPublished On: July 6, 2009

    The ‘M’ Word that is Really Magic

    As managers, we agonize over how to motivate our agents/employees. Yet, we generally know little about how motivation really works. [...]

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  • 1.5 min readPublished On: June 23, 2009

    Is your Highest Producer Your Best Producer?

    We managers are frequently asked to 'quartile' our team, or evaluate our team members--to somehow rate the salespeople with us. [...]

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  • 1.7 min readPublished On: June 15, 2009

    Are You Rewarding the Behavior You Really Want?

    As a musician, I know when I play a piece of music people like, they clap. That makes us musicians [...]

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  • 0.9 min readPublished On: May 29, 2009

    The Best Motivator–and it’s FREE!!!!

    As managers and trainers, we know the need to motivate. Yet, most of us aren't students of motivation. No need [...]

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