You worked hard to help your agents gain business plans for the coming year. Now, optimize that work!
Are you using your agents’ business plans to coach all year? If not, you’re missing out on leveraging that plan!
First, congratulations! You’ve helped your agents each gain a business plan. That’s a huge key to their success–but only the first step. Now, how can you capitalize on all that work (both you and the agents?) It’s not enough to teach them to plan, or even to sit down with each agent and work through their plans. In order to really help them use those plans as a guide all year, use that business plan as a platform from which to coach the agent all year.
Here are the basics of coaching to a business plan.
How often should you coach?
That depends on the agent. For newer agents, coach more frequently (at least monthly). For seasoned agents, coach a minimum of quarterly and better yet, monthly.
What should you coach to?
You’ve provided your agent with a method to set goals in finding, working with, and closing clients (I hope you’re using my Beyond the Basics of Business Planning system.) You have provided your agent a method to measure results. You’re going to use the numbers that the agent is generating by measuring the results of his business plan:
First, the goals: Lead generation, listings, listings sold, sales.
Lead generation
Listing/sales appointments
Listings
Listings sold
Sales
You’re going to help the agent translate the activity numbers into ratios so the agent knows the work he must do to reach his goals.
Why bother to use the business plan as a foundation for coaching?
Because, otherwise, you’re just giving advice or doing ‘crisis management’. You want to be perceived as a trusted business coach, helping the agent grow his/her business.
Big questions: Is the planning system you’re using
1. Helping the agent assess his business–where he’s been?
2. Helping the agent set realistic goals and an action plan that translates into daily activities?
3. Includes an accurate method to measure the activities and results of the activities so you and the agent can make fast adjustments?
Want Some Support to Get Your Agents Business Plans?
Contact me to find out how I can educate your agents on business planning and support and coach you as a leader. Give me a call at 425.392-6914 or email me at carla@carlacross.com. I can do a webinar series for you, supply you will all the planning documents, and help your leadership coach your agents–at a very affordable cost with big pay-off for you.
