Got a minute? If you're a busy manager, that's about all you have. That's why Carla Cross, management coach, speaker, and author, has created this blog just for you, with ready-to-use tips to master management through people.

Ten Steps to Help Your Agent Adjust to Today’s Market


Have your seasoned agents adjusted to the market today, or are they still working the market of yesteryear? A�The hot market broughtA�agents happyA�sales a�?accidentsa��, andA�they capably helped those people buy and sell. But, in a challenging market, people dona��t just a�?turn themselves ina��. Ita��s time forA�agents to get a�?on purposea��.A� A�

A�You, the Coach: Helping Them Get ‘On Purpose’

Have you given your agentsthe ammunition to change from a�?on accidenta�� to a�?on purpose? Here are 10 questions that will reveal whether agentshave the plan and the support to pullA�themselves out of that slump and provide the insurance plan that allows themto thrivea��no matter the market:

A�1.A�A�Do I have a a�?start-upa�� plana��a plan that tells me what to do, when to do it, how to do it, and why to do it? (Or, do I just come to the office and a�?go with the flowa��)

2. Am I waiting for someone to tell me what to do each day, or do I have focus and purpose with my plan? (it doesna��t work to ask your manager what to do each day, and, as a newer agent just told me, your manager answers, a�?Mail some postcards.a�? You wouldna��t expect a Starbucks franchise to a�?guidea�� the new franchisee that way, and youa��re not going to get a business start with that kind of A�piecemeal a�?advicea��!)

3. Do I have a daily schedule that is prioritized with the business actions most important to me to assure I make money? (If youa��re just relying on your office for its floor time and meeting schedule, you arena��t in the business!)

4. Do I know the best methods of lead generationa��and how to implement them? (You cana��t wait for a�?traininga�� that starts in 3 months to start your business!)

5. Do I know the numbers? (how many contacts does it take to get a lead, how many leads to get an appointment, how many appointments to get a listing, showing, how many showings to get a sale, how many marketable listings will sell) (If you dona��t, you are destined to be an a�?on accidenta�� agenta��only selling someone something when the stars are aligned).

6. Do I know how long it will take to get a sale? To get a listing? To get a listing sold? (so you can project your income) (New agents tend to wait, and wait, and wait, to get into the business a�?streama��, thinking that there is no time frame to buyersa�� decisionsa��wrong!)

7. Do I have a method of setting goals and tracking accomplishments in the areas abovea��so I can analyze my specific strengths and challenges in this business? (Most agents never track what they do, so they dona��t know what workeda��or why what theya��re doing isna��t working).

8. Do I have a budget so I know how much money I should be spending in marketing myself/marketing my listings?

9. Do I have someone to talk to regularly, to coach me, to keep me on track, and to help me if I fall off my start-up plan (to keep me from failing)?

10. Do I have a method to keep myself motivated and inspired to keep on keeping on (like a coach or your manager)?

A�Getting Some Help with Direction

If your agentscana��t answer the questions above with authority and confidence,A�they need much more business direction thanA�they’re getting now. Ita��s time forthemto get serious about real estate as a business, and grasp a start-up plan and the support theyneed to assureA�their success.

See Manager’s On Track to Success in 30 Days Coaching System for experienced agents, and the Manager’s Up and Running in 30 Days Coaching System for the agent under 1-2 years in the business.

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