Got a minute? If you're a busy manager, that's about all you have. That's why Carla Cross, management coach, speaker, and author, has created this blog just for you, with ready-to-use tips to master management through people.

Before You Decide NOT to Hire a Coach…


Money is tight. You are experiencing more challenges than you thought possible in real estate management. Who can afford a coach? Well, maybe now is the time you CAN”T afford NOT to hire one.

Ask yourself: How are you going to get better? How are you going to break through those ceilings of achievement? What are you going to change about your recruiting, your training, your coaching?

“I’ll Get Coaching and Training from My Company”

How’s that working out for you? The real estate industry is cyclical. Youa��ve heard people say that. There are a�?buyersa�� markets, and a�?sellersa�� markets. Therea��s another way the real estate industry is cyclical, too. Ita��s cyclical in its approach to supporting its agents. When I started in real estate, (almost three decades ago!), there was no training. Then, companies started training programs. When I went into management in the early 1980a��s, we were also taught to coach agents to higher productivity. But, as money got tight, and real estate companies became less profitable, they dumped their training programs. They asked managers to also sell. Just ask anyowner or general manager today whether they have time to train and coach……….you know the answer. Ita��s a�?noa��.

A�Coaching is Big in the World of Business Today

However, in the world of business generally, coaching has become a big thing. Ita��s even swept into the realm of real estate again in the form of paid, independent coaching programs. But, you may be one of those who says, a�?I dona��t need a coach. Ia��m a self-starter. I can reach my goals on my own.a�? Having been in real estate for three decades, Ia��ve heard that comment a lot. But, my experience has shown me that almost everyone benefits from coaching.

A�Skills Come from Practice and Coaching Assistance

As a pianist since I was four years old, I know that peak performance comes only with practicea��perfect practice. And, therein lies the rub. When you attempt to learn to play the piano by yourself, without a teacher, you cana��t hear yourself play. You cana��t make adjustments fast enough alone. You need a great piano teacher who is helping you assess your performance, make adjustments, and challenges you to stretch to higher goals.

Skills: The Secret Ingredient

The difference between one persona��s success in any field and another lies, in part, in their comparable skills. All experienced pianists can put their hands on the keys. They can play the notes. But, most pianists havena��t mastered playing the notes. They havena��t mastered the interpretation. That takes practice and coaching.

A�Could You Benefit from Coaching?A�

If youa��re:

  • Not optimizing your talents
  • Not attaining your goals
  • Spending too much time spinning your wheels
  • Spending too much money for little return
  • Hitting ceilings of achievement
  • Feel as though you’re alone in your predicament

You will benefit from a professional business coach.

What Your Coach Can Do For You

  • Help you focus on our goals so we get there faster.
  • Motivate you to get into meaningful action.
  • Encourage you to keep on keeping on.
  • Offer resources for new ideas so we can take a different look.
  • Appreciate your efforts when no one else seems to!

Real Estate Salespeople and Managersa��a Special Breed

Approximately ninety percent of all real estate salespeople and managers have behavioral styles that are highly aggressive and/or promotional. Thata��s not like the normal population! In other words, we like people and we charge ahead (my motto is, when all else fails, read the directions……). Only fifty percent of the normal population exhibits those behavioral styles.A� Other styles are more task focused and embrace procedure. Yes, we salespeople-types have special talentsa��and special challenges. Our biggest challenge is focus. Wea��re great with people. We get into action fast. Our problem is that people and actions pull us in various directions, and we lose the one thing that drives us toward our goalsa��focus. The first and biggest benefit a coach can give us is to keep us focused.

A�Coaches Provide Much-Needed Models and Systems

Models and systems are woefully lacking in our real estate industry. After all, wea��re the people whoa��ve always said, a�?Fake it until you make it.a�? What if your surgeon said that? Or your accountant? Historically, we real estate professionals have had an aversion to following procedures.

Yet, in the world of business, systems are the basis of all business growth. For us too, systematizing is the best way we can build big, profitable businesses.A� A competent coach uses proven models and systems and processes that do more than stop our crisis management. They teach us how to think about our business.

A�A Coach Helps You move Faster and With More Confidence

A�Armed with great models and systems, you and your coach have a common language from which to work. You will benefit from gaining focus. You will accomplish more faster, gain greater confidence, and be able to set higher goals as a result of your coaching experience and relationship.

A�Want to see if coaching may be for you? Take this evaluator.

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