No, I don’t mean we de-motivate on purpose! But, we tend to ‘follow the leader’. If we saw someone do something we thought works, we try it, too. We don’t realize that some of those ‘motivational tools’ actually work more to demotivate than to motivate. Take a look at this short video to see 4 common methods managers demotivate, and three methods to assure we are motivating–when we want to!
[cincopa AsFAM_qJMkin]Why is this important? Because when we motivate correctly, we retain. When we de-motivate, we cause the chain of retention to weaken and finally break.
How do you see managers demotivating? What do you do to assure your agents are treated fairly so they are motivated and encouraged?
