• 2.3 min readPublished On: October 27, 2010

    Recruiting and Selection: Two Shifts to Take to Recruit Gen Y

    Are you still recruiting and selecting the same way you did 10-20 years ago? Are you still recruiting the same [...]

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  • 2.6 min readPublished On: October 23, 2010

    Social Media: Are You Using It Right to Recruit?

    Social Media: Are you using it right to recruit? In the next few blogs, I'll breaking down five specific strategies [...]

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  • 2.2 min readPublished On: October 19, 2010

    Recruiting: Do You Have Too Many ‘Mature’ Agents?

    Recruiting: do you have too many 'mature' agents? The average age of a broker is 54. The average age of [...]

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  • 1.1 min readPublished On: October 15, 2010

    Are You As Good as you Think You Are–an Evaluative Tool

    Next week, I'm doing a symposium series for leadership in Charleston, SC. To prepare for that, I'm providing an 'Evaluator' [...]

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  • 1.6 min readPublished On: October 8, 2010

    Your Clients Are Tattling on Your Agents

    What do you think clients think of agents in general--and who are they telling? A recent California Association of Realtors' [...]

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  • 2.6 min readPublished On: October 4, 2010

    Your Customer Service: Costing or Making You Money

    Have you ever met anyone who would admit they provided poor customer service? Ia��ll bet not. Yet, wea��ve all stood [...]

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  • 3.1 min readPublished On: September 21, 2010

    How Do your Agents Answer Buyer Qualifying Questions?

    Managers: How would your agents answer the qualifying questions below? Here are four critical questions I believe buyers should ask [...]

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  • 2.5 min readPublished On: September 17, 2010

    Management: Lessons from my 8th Grade Teacher

    Ia��ll bet you have at least one teacher who made a huge impression on you (good or bad!). Mine was [...]

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  • 1.9 min readPublished On: September 13, 2010

    What Does a Non-Productive Agent Really Cost You?

    What does that non-productive agent really cost you? I dona��t believe most brokers realize they are doing irreparable damage to [...]

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