• 2.7 min readPublished On: December 9, 2010

    Keys to Coach the Agent’s Business Plan

    This month, I'm focusing on business planning. I want every professional to have a great plan for next year. Look [...]

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  • 1.9 min readPublished On: November 10, 2010

    Four Surefire Tips to Avoid Staff Hiring Mistakes

    I just taught a 3-day management symposium in South Carolina, and one of my students emailed me: "Can you give [...]

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  • 2.7 min readPublished On: November 1, 2010

    Recruiting Gen Y: Two More Shifts You Must Make

    In the blogs that preceded this one, we discussed the shifts owners and managers must make to recruit and retain [...]

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  • 2.3 min readPublished On: October 27, 2010

    Recruiting and Selection: Two Shifts to Take to Recruit Gen Y

    Are you still recruiting and selecting the same way you did 10-20 years ago? Are you still recruiting the same [...]

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  • 2.6 min readPublished On: October 23, 2010

    Social Media: Are You Using It Right to Recruit?

    Social Media: Are you using it right to recruit? In the next few blogs, I'll breaking down five specific strategies [...]

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  • 2.2 min readPublished On: October 19, 2010

    Recruiting: Do You Have Too Many ‘Mature’ Agents?

    Recruiting: do you have too many 'mature' agents? The average age of a broker is 54. The average age of [...]

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  • 1.1 min readPublished On: October 15, 2010

    Are You As Good as you Think You Are–an Evaluative Tool

    Next week, I'm doing a symposium series for leadership in Charleston, SC. To prepare for that, I'm providing an 'Evaluator' [...]

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  • 1.6 min readPublished On: October 8, 2010

    Your Clients Are Tattling on Your Agents

    What do you think clients think of agents in general--and who are they telling? A recent California Association of Realtors' [...]

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  • 2.6 min readPublished On: October 4, 2010

    Your Customer Service: Costing or Making You Money

    Have you ever met anyone who would admit they provided poor customer service? Ia��ll bet not. Yet, wea��ve all stood [...]

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