• 3.2 min readPublished On: July 17, 2012

    Two Tips to Figure Out Who to Retain–and Who Goes

    Hiring and firing is not a a�?black or whitea�� issue. There are many shades of gray. I know. I managed [...]

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  • 2.5 min readPublished On: July 12, 2012

    How Non-Producers Hurt You Three Ways

    In my earlier blog, I told you about "Joe"--that nice agent who never sells a stick of real estate. He's [...]

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  • 2.4 min readPublished On: July 9, 2012

    So You Think You Can’t Fire Joe…..

    So you think you can't fire Joe? Why are you keeping that deadwood, anyway? Okay. Thata��s a pretty blunt statement. [...]

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  • 2.8 min readPublished On: June 19, 2012

    Is There Such a Thing as ‘Graceful’ Termination?

    DoA� you put off letting someone go? You're not alone. How to let someone go fairly--with grace--is a huge challenge [...]

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  • 3.5 min readPublished On: April 13, 2012

    Termination: Is Yours Graceful or G–Awful?

    How would you rate your termination system: graceful or g--awful? How to let someone go fairly--with grace--is a huge challenge [...]

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  • 2.5 min readPublished On: April 5, 2012

    What If Your Coaching Isn’t Working?

    You've been coaching an agent for three months. You haven't seen any improvements. What do you do if your coaching [...]

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  • 4.5 min readPublished On: August 4, 2011

    Team is No Longer a ‘Four-Letter Word

    In real estate, for years we said, we don't need to think of ourselves as a team. We're independent contractors. [...]

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  • 1.9 min readPublished On: September 13, 2010

    What Does a Non-Productive Agent Really Cost You?

    What does that non-productive agent really cost you? I dona��t believe most brokers realize they are doing irreparable damage to [...]

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  • 3.6 min readPublished On: August 14, 2010

    Your Sales Meetings: Knocking Their Socks Off?

    Managers: Are your sales meetings knocking their socks off? If not, help is here! Organize your presentation with the three [...]

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