• 2.4 min readPublished On: July 9, 2012

    So You Think You Can’t Fire Joe…..

    So you think you can't fire Joe? Why are you keeping that deadwood, anyway? Okay. Thata��s a pretty blunt statement. [...]

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  • 2.2 min readPublished On: June 22, 2012

    How to Hire the Right Staff Every Time (or almost….)

    Many managers tell me that the hardest thing they have to do is to hire staff. I think that's because [...]

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  • 2.8 min readPublished On: June 19, 2012

    Is There Such a Thing as ‘Graceful’ Termination?

    DoA� you put off letting someone go? You're not alone. How to let someone go fairly--with grace--is a huge challenge [...]

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  • 3.5 min readPublished On: April 13, 2012

    Termination: Is Yours Graceful or G–Awful?

    How would you rate your termination system: graceful or g--awful? How to let someone go fairly--with grace--is a huge challenge [...]

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  • 2.5 min readPublished On: April 5, 2012

    What If Your Coaching Isn’t Working?

    You've been coaching an agent for three months. You haven't seen any improvements. What do you do if your coaching [...]

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  • 1.9 min readPublished On: September 13, 2010

    What Does a Non-Productive Agent Really Cost You?

    What does that non-productive agent really cost you? I dona��t believe most brokers realize they are doing irreparable damage to [...]

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  • 2.6 min readPublished On: July 20, 2010

    Who Adds Value to Your Environment?

    Who adds value to your environment? Hiring and firing is not a 'black or white' issue. There are many shades [...]

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  • 3 min readPublished On: July 16, 2010

    I Can’t Fire Joe….Why Keeping Non-Producers Hurts You–and Them

    Everyone has a Joe (or Josephine) in their offices. Joe has been an agent for six years. He's the guy [...]

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  • 1.5 min readPublished On: January 12, 2010

    10 High Pay-off Training Tips

    How many of these 10 high pay-off tips do you have in your training now? Too many times we provide [...]

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