• 3 min readPublished On: January 24, 2011

    The ‘Dual Career’ Agent: Heaven or Hell?

    Do you have lots of 'dual career' agents? In Stefan Swanepoela��s publication, Trends Report 2010, he calls the real estate [...]

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  • 1.9 min readPublished On: January 10, 2011

    The ‘New Normal’: Are you Hiring and Training to It?

    I just did a keynote for our WCR chapter. In it, I asked attendees to defineA� a�?new normala��. Everyone is [...]

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  • 2.4 min readPublished On: December 19, 2010

    Business Planning: How Do You Know What Training to Plan For?

    Through December, I'm focusing my blogs on business planning. Look for ready to use checklists, processes and systems to help [...]

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  • 2.1 min readPublished On: December 12, 2010

    Business Planning: How’s your Time Management?

    Through December, I'm focusing on business planning in my blogs. Look for checklists, processes, and systems--ready to use. Business Planning: [...]

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  • 6 min readPublished On: December 3, 2010

    Take the ‘Business Plan’ Exam

    In these posts, I'm focusing on business planning, so you will have the information to create a great plan for [...]

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  • 1.7 min readPublished On: November 5, 2010

    How to Get your Agents a Business Plan–Finally….

    Okay. Leta��s face it. Ita��s difficult to get your agent to create that business plan. But, you know he/she needs [...]

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  • 1.6 min readPublished On: October 8, 2010

    Your Clients Are Tattling on Your Agents

    What do you think clients think of agents in general--and who are they telling? A recent California Association of Realtors' [...]

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  • 2.6 min readPublished On: October 4, 2010

    Your Customer Service: Costing or Making You Money

    Have you ever met anyone who would admit they provided poor customer service? Ia��ll bet not. Yet, wea��ve all stood [...]

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  • 2.5 min readPublished On: September 17, 2010

    Management: Lessons from my 8th Grade Teacher

    Ia��ll bet you have at least one teacher who made a huge impression on you (good or bad!). Mine was [...]

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