new agents

You've interviewed dozens--maybe hundreds of would-be agents. What behaviors have you seen them exhibit that indicate they will be successful [...]

You've probably interviewed dozens of would-be agents. What do you wish they had known before they committed to a real [...]

You've taught courses in your office. Now, you can't. Before you turn on the camera read my four 'must haves'. [...]

Do you know who your 'targets' for training are? How is your training segmented for your various agents? Who is [...]

Do you explain your expectations in a friendly, yet firm manner? Or, do you just hope things work out and [...]

Do you explain your expectations in a friendly, yet firm manner? Or, do you just hope things work out and [...]

Is your onboarding process creating loyalty or 'buyer's remorse'? What do your agents think about your onboarding process? In my [...]

Onboarding: Those critical first seven days. Find out why that first week is so critical. First: What does new agent [...]

Onboarding: Is it causing attrition or retention in your company? Do you know? Do you know how awesome (or not) [...]