• 3 min readPublished On: March 8, 2013

    Your Agents’ Desks: Clutter Catchers?

    Would you say your agents are 'clutterers' or 'systematizers'? What do their desks look like?A� If IA� walked into your [...]

    Read more

  • 1.6 min readPublished On: February 25, 2013

    Hiring: Do You Provide a Job Description for Success?

    Managers: Do you provide a job description for success during the selection process? If you're like most managers, the answer [...]

    Read more

  • 1.7 min readPublished On: February 21, 2013

    10 Things Your Agents Should Do for You and your Company

    When agents interview, they understandably want to know what the company is going to do for them. A� In reverse, [...]

    Read more

  • 2.6 min readPublished On: October 30, 2012

    An Ideal Day in a Productive Agent’s Life

    Exactly what does a successful agent do daily to create exceptional production? You sure need to know to help your [...]

    Read more

  • 3.7 min readPublished On: September 26, 2012

    Do Your Expectations Match Your New Agents’ Goals?

    From training and coaching hundreds of new agents, I've discovered that, many times, their expectations don't match the manager's expectations. [...]

    Read more

  • 2.6 min readPublished On: September 21, 2012

    Recruiters: How High is your Attraction Quotient?

    Being a�?attractivea�� is a powerful magnet effective recruiters develop. What do I mean by a�?magneta��? Those attributes, qualities, talents, and [...]

    Read more

  • 2.2 min readPublished On: August 28, 2012

    What’s Wrong with Your New Agent Training?

    Right now, I'm writing a new agent training program for a major national franchise. In it,A�I'm guarding against the very [...]

    Read more

  • 0.5 min readPublished On: July 28, 2012

    Retention: How Most Contests Demotivate

    For many managers, the idea of contests is a great one. They like to think they will motivate their associates [...]

    Read more

  • 2 min readPublished On: July 20, 2012

    How Agents Can Get the Best from Managers

    How can agents get the best from managers? I know agents sit in the interview and askedA�managers, "What are you [...]

    Read more