• 2.3 min readPublished On: April 19, 2012

    From a Musician’s Perspective: How to Create a Follower and a Fan

    I just created a new business page for Carla Cross & Co. on Facebook. (Hey--join and take part in contests, [...]

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  • 3.5 min readPublished On: April 13, 2012

    Termination: Is Yours Graceful or G–Awful?

    How would you rate your termination system: graceful or g--awful? How to let someone go fairly--with grace--is a huge challenge [...]

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  • 2.8 min readPublished On: April 9, 2012

    Managers: What’s your ‘Inspiration’ Quotient?

    What's your "Inspiration Quotient"? Often, we managers/trainers/coaches completely underestimate our power to inspire. Recently, IA�read an article in our local [...]

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  • 2.5 min readPublished On: April 5, 2012

    What If Your Coaching Isn’t Working?

    You've been coaching an agent for three months. You haven't seen any improvements. What do you do if your coaching [...]

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  • 4 min readPublished On: April 3, 2012

    Three Steps to a Successful Coaching Relationship

    If youa��ve done any coaching at all, you have found that people dona��t respond just because you told them they [...]

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  • 2.3 min readPublished On: March 29, 2012

    Is Everyone Coachable? How to Create the Foundation for Successful Coaching

    Managersa�� time is their most valuable asset (along with their agents). With a majority of managers today also selling real [...]

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  • 2.7 min readPublished On: March 26, 2012

    My Big ‘Red Flags’ in the Interview Process

    For the last few blogs, I've been blogging about that all-important interview process. We've talked about the dangers of ignoring [...]

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  • 2.5 min readPublished On: March 20, 2012

    How to Discover the ‘Red Flags’ in the Interview

    Do you use a planned, consistent interview process? If you do, you will easily discover those a�?red flaga�� areas--those areas [...]

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  • 2.9 min readPublished On: March 16, 2012

    Are You Ignoring the Red Flags in your Interview Process?

    Is your interview process gaining the kind of agents you want? Or, are you unpleasantly surprised 'after the fact'? The [...]

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