• 1.1 min readPublished On: October 15, 2010

    Are You As Good as you Think You Are–an Evaluative Tool

    Next week, I'm doing a symposium series for leadership in Charleston, SC. To prepare for that, I'm providing an 'Evaluator' [...]

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  • 1.6 min readPublished On: October 8, 2010

    Your Clients Are Tattling on Your Agents

    What do you think clients think of agents in general--and who are they telling? A recent California Association of Realtors' [...]

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  • 2.6 min readPublished On: October 4, 2010

    Your Customer Service: Costing or Making You Money

    Have you ever met anyone who would admit they provided poor customer service? Ia��ll bet not. Yet, wea��ve all stood [...]

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  • 3.1 min readPublished On: September 21, 2010

    How Do your Agents Answer Buyer Qualifying Questions?

    Managers: How would your agents answer the qualifying questions below? Here are four critical questions I believe buyers should ask [...]

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  • 1.9 min readPublished On: September 13, 2010

    What Does a Non-Productive Agent Really Cost You?

    What does that non-productive agent really cost you? I dona��t believe most brokers realize they are doing irreparable damage to [...]

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  • 1.9 min readPublished On: September 8, 2010

    How Attitude Determines Success

    How does attitude determine success? Two blogs back, I started a series about the determinants of success--as defined by the [...]

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  • 2.6 min readPublished On: September 5, 2010

    Time Management: How Many Hours to Be Successful?

    Time management: How many hours does it take to be successful in real estate? In the last blog, we started [...]

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  • 1.8 min readPublished On: September 1, 2010

    Are You Really Getting More Done?

    Are you realy getting more done today by multi-tasking? You've heard the old saying, 'Work smarter, not harder." Everyone today [...]

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  • 2.2 min readPublished On: August 24, 2010

    Myths and Truisms about Team Leadership

    Leadership is one of the most neededa��and most elusive of management skills. In fact, studies show that most managers arena��t [...]

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