Carla Cross | Management in a Minute

1.7 min readPublished On: April 20, 2020
Is This an ‘Interruption’ or an Opportunity’?

We're in a situation we've never faced before. Do you consider this an 'interruption' or an opportunity? Is this an [...]
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2.1 min readPublished On: April 17, 2020
Do You Have Your 60-Day ‘Pivot Plan’ In Place?

Your business plan wasn't crafted for Covid. What's your plan now? Do you have your 60-day pivot business plan in [...]
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3 min readPublished On: April 7, 2020
Going Online with your Training? Four ‘Must Haves’

You've taught courses in your office. Now, you can't. Before you turn on the camera read my four 'must haves'. [...]
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4.6 min readPublished On: March 31, 2020
Engagement: How to Drive It in a Screeching-Halt Market

Engagement: Do you have a plan to drive engagement with your agents in this shifted market? Or, are you waiting [...]
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2.5 min readPublished On: March 10, 2020
What’s Wrong with This Training?

Here's a 'story problem' (case study) from my train the trainer programs. See how you do.... What's wrong with this [...]
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2 min readPublished On: March 3, 2020
Do They Fall Asleep When You Open Your Sales Meetings?

When you look out at your audience, what do ou see? Not this, I hope! Managers: Do they fall asleep [...]
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2.8 min readPublished On: February 25, 2020
One Easy Way to Add Pizzazz to Your Next Office Meeting

Face it! Most office meetings are not well attended. In fact, they may be thought of as boring to the [...]
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2.7 min readPublished On: February 18, 2020
Sales Meetings: How to Stop your Guest Presenters from Going Wrong

Have you asked someone to present at your meeting, and they droned on...and on...and your attendees lost interest? Here's a [...]
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2.3 min readPublished On: February 11, 2020
Who Is Your Training For?

Do you know who your 'targets' for training are? How is your training segmented for your various agents? Who is [...]
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