• 0.6 min readPublished On: April 25, 2012

    The Bottom Line: What a Recruiting Mistake Costs You

    What does a recruiting mistake cost you? Many brokers have told me it costs them nothing. Pshaw! It costs a [...]

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  • 1.9 min readPublished On: April 23, 2012

    Brokers: Why Aren’t Your New Agents Succeeding?

    Brokers: Why aren't your new agents succeeding? (half are failing in their first year; another 25% fail in their second [...]

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  • 2.3 min readPublished On: April 19, 2012

    From a Musician’s Perspective: How to Create a Follower and a Fan

    I just created a new business page for Carla Cross & Co. on Facebook. (Hey--join and take part in contests, [...]

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  • 3.5 min readPublished On: April 13, 2012

    Termination: Is Yours Graceful or G–Awful?

    How would you rate your termination system: graceful or g--awful? How to let someone go fairly--with grace--is a huge challenge [...]

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  • 2.8 min readPublished On: April 9, 2012

    Managers: What’s your ‘Inspiration’ Quotient?

    What's your "Inspiration Quotient"? Often, we managers/trainers/coaches completely underestimate our power to inspire. Recently, IA�read an article in our local [...]

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  • 2.5 min readPublished On: April 5, 2012

    What If Your Coaching Isn’t Working?

    You've been coaching an agent for three months. You haven't seen any improvements. What do you do if your coaching [...]

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  • 4 min readPublished On: April 3, 2012

    Three Steps to a Successful Coaching Relationship

    If youa��ve done any coaching at all, you have found that people dona��t respond just because you told them they [...]

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  • 2.3 min readPublished On: March 29, 2012

    Is Everyone Coachable? How to Create the Foundation for Successful Coaching

    Managersa�� time is their most valuable asset (along with their agents). With a majority of managers today also selling real [...]

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  • 2.7 min readPublished On: March 26, 2012

    My Big ‘Red Flags’ in the Interview Process

    For the last few blogs, I've been blogging about that all-important interview process. We've talked about the dangers of ignoring [...]

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