• 1.7 min readPublished On: July 1, 2019

    What Do Your Agents Think about your Onboarding Process?

    Is your onboarding process creating loyalty or 'buyer's remorse'? What do your agents think about your onboarding process? In my [...]

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  • 2.7 min readPublished On: June 26, 2019

    Onboarding: Those Critical First Seven Days

    Onboarding: Those critical first seven days. Find out why that first week is so critical. First: What does new agent [...]

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  • 3.6 min readPublished On: June 21, 2019

    Onboarding: Is It Causing Retention or Attrition in your Comany?

    Onboarding: Is it causing attrition or retention in your company? Do you know? Do you know how awesome (or not) [...]

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  • 1.7 min readPublished On: June 3, 2019

    Four Ways to Avoid Boring Them to Tears!

    Here are four ways to avoid boring them to tears in a training session. I just sat in on a [...]

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  • 2 min readPublished On: May 29, 2019

    A Great Way to Teach: The Case Study

    Here's a great way to teach: the case study. It's a technique almost every trainer/presenter can use to break up [...]

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  • 1.4 min readPublished On: May 14, 2019

    Top Tips for Trainers: Use the Case Study–Video

    Top tips for trainers: Use the Case Study. This month, I'm focused on helping trainers refine their skills. So, I'll [...]

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  • 2.6 min readPublished On: May 6, 2019

    How NOT to Have an Out-of-Control Classroom!

    Here's how not to have an out-of-control classroom! In an earlier blog, I gave you some tips to controlling audiences. [...]

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  • 5.3 min readPublished On: April 23, 2019

    The 5 Performance Principles I Learned from my Piano Teacher

    Here are the 5 great performance principles I learned from my piano teacher. Why are these so important? Because, as [...]

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  • 3.9 min readPublished On: April 16, 2019

    Teaching Adults Effectively: How Are You Doing It?

    Teaching adults effectively: How are you doing it? This month, I'm writing a blog series to help trainers write great [...]

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