• 3 min readPublished On: September 5, 2012

    Are Your New Agents ‘Slow and Crawling’?

    A�Are you getting your new agents up and runninga��or are they slow and crawling?A� As managers and recruiters, we're looking [...]

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  • 2.7 min readPublished On: September 1, 2012

    A Foolproof Way to Figure Out Who to Keep and Who to Cut Loose

    Do you have a foolproof way to figure out who to keep and who to cut loose? In this blog, [...]

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  • 2.2 min readPublished On: August 28, 2012

    What’s Wrong with Your New Agent Training?

    Right now, I'm writing a new agent training program for a major national franchise. In it,A�I'm guarding against the very [...]

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  • 2.7 min readPublished On: August 23, 2012

    If They Love Houses but Hate the Word ‘Salesperson’…Don’t Hire Them!

    Ever been interviewing and, you think, Darn, this is going really well. The person looks good, smells good, and talks [...]

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  • 1.9 min readPublished On: August 20, 2012

    10 Tips to Make your Training Pay Off

    I'm getting ready to teach my Instructor Development course here in Washington state. To do that, I send a pre-course [...]

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  • 3.2 min readPublished On: August 9, 2012

    What the Great Conductors Can Teach Us about Leadership

    In my last blog, I discussed how an orchestra either played in harmony--or it didn't. Just as there are negative [...]

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  • 3.4 min readPublished On: August 6, 2012

    Does Your Office Resemble a Finely-Tuned Orchestra?

    Have you ever thought of your office as your orchestra, with you as conductor? As a flutist and music major, [...]

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  • 0.5 min readPublished On: July 28, 2012

    Retention: How Most Contests Demotivate

    For many managers, the idea of contests is a great one. They like to think they will motivate their associates [...]

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  • 2.5 min readPublished On: July 25, 2012

    8 Questions to Ask your Agents to Refresh their Careers

    Do you have agents in your office who have lost that spark, that enthusiasm? It happens to almost everyone at [...]

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