Management | - Part 9

0.7 min readPublished On: August 26, 2019
Your Mutual Expectations Dialogue

Do you explain your expectations in a friendly, yet firm manner? Or, do you just hope things work out and [...]
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1.2 min readPublished On: August 6, 2019
What are Your Standards and Expectations of your Agents?

Do your agents know what's expected of them? Or, is ANYTHING expected of them? What are your standards of practice? [...]
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4.3 min readPublished On: July 30, 2019
Managers: Do You Say You ‘Have a Team’?

Do you tell everyone that your agents are a 'team'. Really? Read what it means to be a 'team', and [...]
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3.3 min readPublished On: July 26, 2019
No Training Calendar? How to Create a Great One Now

Every company says they have training. But, can you prove it? Does each program you present have a reason to [...]
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1.7 min readPublished On: July 1, 2019
What Do Your Agents Think about your Onboarding Process?

Is your onboarding process creating loyalty or 'buyer's remorse'? What do your agents think about your onboarding process? In my [...]
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2.7 min readPublished On: June 26, 2019
Onboarding: Those Critical First Seven Days

Onboarding: Those critical first seven days. Find out why that first week is so critical. First: What does new agent [...]
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3.6 min readPublished On: June 21, 2019
Onboarding: Is It Causing Retention or Attrition in your Comany?

Onboarding: Is it causing attrition or retention in your company? Do you know? Do you know how awesome (or not) [...]
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1.2 min readPublished On: June 13, 2019
The BEST Teaching Method to Prepare Them for Action

Recently, I was consulting to a training series. Here's how the trainer introduced making calls to clients: "Okay. Get out [...]
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1.7 min readPublished On: June 3, 2019
Four Ways to Avoid Boring Them to Tears!

Here are four ways to avoid boring them to tears in a training session. I just sat in on a [...]
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