• 3 min readPublished On: September 5, 2012

    Are Your New Agents ‘Slow and Crawling’?

    A�Are you getting your new agents up and runninga��or are they slow and crawling?A� As managers and recruiters, we're looking [...]

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  • 2.7 min readPublished On: September 1, 2012

    A Foolproof Way to Figure Out Who to Keep and Who to Cut Loose

    Do you have a foolproof way to figure out who to keep and who to cut loose? In this blog, [...]

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  • 1.9 min readPublished On: August 20, 2012

    10 Tips to Make your Training Pay Off

    I'm getting ready to teach my Instructor Development course here in Washington state. To do that, I send a pre-course [...]

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  • 1 min readPublished On: August 15, 2012

    Managers: Are You Giving your New Agents Every Opportunity to Succeed?

    A�Are you giving your new agents every opportunity to succeed? Do they have start-up plans? Are they being coached weekly [...]

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  • 3.2 min readPublished On: August 9, 2012

    What the Great Conductors Can Teach Us about Leadership

    In my last blog, I discussed how an orchestra either played in harmony--or it didn't. Just as there are negative [...]

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  • 3.4 min readPublished On: August 6, 2012

    Does Your Office Resemble a Finely-Tuned Orchestra?

    Have you ever thought of your office as your orchestra, with you as conductor? As a flutist and music major, [...]

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  • 0.6 min readPublished On: August 2, 2012

    4 Ways Managers Demotivate and 3 Methods to Assure We Don’t

    No, I don't mean we de-motivate on purpose! But, we tend to 'follow the leader'. If we saw someone do [...]

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  • 0.5 min readPublished On: July 28, 2012

    Retention: How Most Contests Demotivate

    For many managers, the idea of contests is a great one. They like to think they will motivate their associates [...]

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  • 2.5 min readPublished On: July 25, 2012

    8 Questions to Ask your Agents to Refresh their Careers

    Do you have agents in your office who have lost that spark, that enthusiasm? It happens to almost everyone at [...]

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