• 2.4 min readPublished On: April 24, 2012

    Hire a New Agent? You May Have Just Lost $30,000

    Did you just hire a new agent? What's your success rate with agents? Do you know? Do you know how [...]

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  • 2.3 min readPublished On: April 19, 2012

    From a Musician’s Perspective: How to Create a Follower and a Fan

    I just created a new business page for Carla Cross & Co. on Facebook. (Hey--join and take part in contests, [...]

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  • 2.8 min readPublished On: April 9, 2012

    Managers: What’s your ‘Inspiration’ Quotient?

    What's your "Inspiration Quotient"? Often, we managers/trainers/coaches completely underestimate our power to inspire. Recently, IA�read an article in our local [...]

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  • 2.5 min readPublished On: April 5, 2012

    What If Your Coaching Isn’t Working?

    You've been coaching an agent for three months. You haven't seen any improvements. What do you do if your coaching [...]

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  • 4 min readPublished On: April 3, 2012

    Three Steps to a Successful Coaching Relationship

    If youa��ve done any coaching at all, you have found that people dona��t respond just because you told them they [...]

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  • 2.9 min readPublished On: March 16, 2012

    Are You Ignoring the Red Flags in your Interview Process?

    Is your interview process gaining the kind of agents you want? Or, are you unpleasantly surprised 'after the fact'? The [...]

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  • 2.5 min readPublished On: March 9, 2012

    Are You Committing These Four Recruiter Sins?

    Are you committing any (or all) of these four recruiter sins? Have you hired a�?abundantlya��? Unhappy with your production and [...]

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  • 2.3 min readPublished On: March 5, 2012

    Another Leadership ‘Whack: Quit Calling your Agents your ‘Customers’

    Whack: Toss the mantra a�?our agents are our customersa��. The real customer is demanding we pay attention to thema��or else.A�A� [...]

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  • 4.1 min readPublished On: February 3, 2012

    Turning your Leadership Style Upside Down for more Effectiveness

    This January and February, I'm featuring the topic 'leadership'. Why? Because it's one of the biggest real estate industry trends [...]

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