0.7 min readPublished On: August 26, 2019Your Mutual Expectations Dialogue
Do you explain your expectations in a friendly, yet firm manner? Or, do you just hope things work out and [...]
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- 0.7 min readPublished On: August 26, 2019
Your Mutual Expectations Dialogue
Do you explain your expectations in a friendly, yet firm manner? Or, do you just hope things work out and [...]
Read more
- 1.2 min readPublished On: August 6, 2019
What are Your Standards and Expectations of your Agents?
Do your agents know what's expected of them? Or, is ANYTHING expected of them? What are your standards of practice? [...]
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4.3 min readPublished On: July 30, 2019Managers: Do You Say You ‘Have a Team’?
Do you tell everyone that your agents are a 'team'. Really? Read what it means to be a 'team', and [...]
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3.3 min readPublished On: July 26, 2019No Training Calendar? How to Create a Great One Now
Every company says they have training. But, can you prove it? Does each program you present have a reason to [...]
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1.7 min readPublished On: July 1, 2019What Do Your Agents Think about your Onboarding Process?
Is your onboarding process creating loyalty or 'buyer's remorse'? What do your agents think about your onboarding process? In my [...]
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2.7 min readPublished On: June 26, 2019Onboarding: Those Critical First Seven Days
Onboarding: Those critical first seven days. Find out why that first week is so critical. First: What does new agent [...]
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3.6 min readPublished On: June 21, 2019Onboarding: Is It Causing Retention or Attrition in your Comany?
Onboarding: Is it causing attrition or retention in your company? Do you know? Do you know how awesome (or not) [...]
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- 1.2 min readPublished On: June 13, 2019
The BEST Teaching Method to Prepare Them for Action
Recently, I was consulting to a training series. Here's how the trainer introduced making calls to clients: "Okay. Get out [...]
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