• 2.4 min readPublished On: October 12, 2016

    How to Motivate the “Tough Case” Agent

    It's getting toward the end of the year. It's time to coach again, so I'm featuring coaching tips this month. [...]

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  • 3.1 min readPublished On: July 19, 2016

    If You Thought You Knew Motivation, Surprising Truths

    If you manage someone: Are your motivating methods working? If you're using the methods most managers use, they aren't working [...]

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  • 2.2 min readPublished On: July 14, 2016

    Have You ‘Made Someone’s Day’ Today? Do It!

    Have you made someone's day today? Many times, we're so caught up in our challenges and putting out fires we [...]

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  • 3.5 min readPublished On: June 30, 2016

    Managers: Are You Systemized? What You Need to Work Smarter

    Managers: Are you systemized--or, is your office piles of papers--that you can't find when you need them? Are your systems [...]

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  • 3.1 min readPublished On: May 17, 2016

    Can You Coach Everyone? Find Out with the Evaluator

    Do you think you can coach everyone? You may want to think again! At the end of this blog, I've [...]

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  • 3.2 min readPublished On: April 28, 2016

    Do You Know What Your New Agents Thought of your ‘Start’ Program?

    Do you know what your new agents thought of your 'start' program? That is, your orientation, mentors, training, and coaching [...]

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  • 3.4 min readPublished On: April 3, 2016

    Managers: How to Create ‘Fans’ from a Performance Perspective

    We're familiar with 'fans' on Facebook (see myA�Carla Cross & Co. on Facebook.A�)A�But, how do we gain'fans'? It's one thing [...]

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  • 3.2 min readPublished On: February 3, 2016

    You Hired Them…Now What?

    You hired them. Now what? Too many managers wait to get their agents into action until after training school. But, [...]

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  • 2.8 min readPublished On: December 1, 2015

    How to Schedule your Business Planning Process

    I know you want to help your agents gain great business plans. So, here's how to schedule your business planning [...]

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