Carla Cross | Management in a Minute

2.4 min readPublished On: May 5, 2010
Presenting to Keep ‘Em Alive, Awake, and Interested

If you're presenting in front of 2 or hundreds, you must wonder at times whether your delivery is interesting. Too [...]
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1.9 min readPublished On: April 21, 2010
Managers: Are Your Agents Raising or Eroding Trust?

In my blog a few days ago, I talked about how agents need to a�?upa�� their trust establishment in this [...]
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2 min readPublished On: April 16, 2010
Your Agents: Creating Platinum or Tarnished Trust?

We're always telling our agents to 'work smarter', not harder. Yet, what does that mean? For one thing, in this [...]
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2.6 min readPublished On: April 12, 2010
Why are our Clients Increasingly Unhappy?

Why are our clients so much more critical of the real estate agent's service? The recent survey by the California [...]
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2 min readPublished On: March 31, 2010
Is the Dual Career Agent Causing more Harm than Good?

Agents with two careers are on the rise. Are they harming your reputation? In Stefan Swanepoela��s publication, Trends Report 2010, [...]
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1.7 min readPublished On: March 23, 2010
Presentation Skills: Bored to Death–or On the Edge of their Seats?

Presentation skills--or the lack of them--makes or breaks any classroom experience. Go ahead. Admit it. The last real estate presentation [...]
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3.5 min readPublished On: March 8, 2010
Uncluttering your Agents’ Clutter for Better Time Managment

Are your agents drowning in clutter? If I walked into your office, (or your agents' offices), could I see processes [...]
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3.6 min readPublished On: February 28, 2010
Are You Really Motivating?

Are your motivating methods working? If you're using the methods most managers use, they aren't working like they used to. [...]
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1.7 min readPublished On: February 16, 2010
Whose Business Plan is It?

Yes, I know. Wea��re supposed to have our business plans all done and ready to go prior to the New [...]
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