• 2.8 min readPublished On: May 20, 2010

    Managers: Are your Systems Up to Speed?

    Are your systems up to speed? On a scale of 1 to 10, ten being high, how would you rate [...]

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  • 2.7 min readPublished On: May 16, 2010

    The One Thing You Should Teach All Your New Agents

    Having hired and trained probably hundreds of new agents, I know the myriad of questions they have. So, here's the [...]

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  • 1.9 min readPublished On: April 21, 2010

    Managers: Are Your Agents Raising or Eroding Trust?

    In my blog a few days ago, I talked about how agents need to a�?upa�� their trust establishment in this [...]

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  • 2 min readPublished On: April 16, 2010

    Your Agents: Creating Platinum or Tarnished Trust?

    We're always telling our agents to 'work smarter', not harder. Yet, what does that mean? For one thing, in this [...]

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  • 2.6 min readPublished On: April 12, 2010

    Why are our Clients Increasingly Unhappy?

    Why are our clients so much more critical of the real estate agent's service? The recent survey by the California [...]

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  • 2 min readPublished On: March 31, 2010

    Is the Dual Career Agent Causing more Harm than Good?

    Agents with two careers are on the rise. Are they harming your reputation? In Stefan Swanepoela��s publication, Trends Report 2010, [...]

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  • 3.5 min readPublished On: March 8, 2010

    Uncluttering your Agents’ Clutter for Better Time Managment

    Are your agents drowning in clutter? If I walked into your office, (or your agents' offices), could I see processes [...]

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  • 3.6 min readPublished On: February 28, 2010

    Are You Really Motivating?

    Are your motivating methods working? If you're using the methods most managers use, they aren't working like they used to. [...]

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  • 1.7 min readPublished On: February 16, 2010

    Whose Business Plan is It?

    Yes, I know. Wea��re supposed to have our business plans all done and ready to go prior to the New [...]

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