3.3 min readPublished On: September 24, 2019Trainers: Three Mistakes We Make in Starting a Course
How do you start your course? Is it encouraging, inviting, and accomplishes something? Or, do you just wander into your [...]
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2.9 min readPublished On: September 17, 2019Trainers: Setting Up Your Room for Optimum Learning
How many times have you walked into a training room to teach and found it arranged improperly? Here's how to [...]
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2.3 min readPublished On: September 10, 2019Drilling Down to Find Your Next Great Manager
Finding your next great manager requires you to think through exactly what you want. See my qualifications below. In my [...]
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2.9 min readPublished On: September 5, 2019How to Choose that Next Great Manager
It's probably the toughest thing we do--hire a manager. And, there's little information to help us. That's why I wrote [...]
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0.7 min readPublished On: August 26, 2019Your Mutual Expectations Dialogue
Do you explain your expectations in a friendly, yet firm manner? Or, do you just hope things work out and [...]
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- 0.7 min readPublished On: August 26, 2019
Your Mutual Expectations Dialogue
Do you explain your expectations in a friendly, yet firm manner? Or, do you just hope things work out and [...]
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- 1.2 min readPublished On: August 6, 2019
What are Your Standards and Expectations of your Agents?
Do your agents know what's expected of them? Or, is ANYTHING expected of them? What are your standards of practice? [...]
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4.3 min readPublished On: July 30, 2019Managers: Do You Say You ‘Have a Team’?
Do you tell everyone that your agents are a 'team'. Really? Read what it means to be a 'team', and [...]
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- 3.3 min readPublished On: July 26, 2019
No Training Calendar? How to Create a Great One Now
Every company says they have training. But, can you prove it? Does each program you present have a reason to [...]
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