• 3.6 min readPublished On: March 23, 2011

    Trainers: 42 Ways to Keep Their Attention

    Trainers: Do they snooze when youa��re in front of them? Do their eyes slowly closea��and then blink open when theya��re [...]

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  • 1.1 min readPublished On: October 15, 2010

    Are You As Good as you Think You Are–an Evaluative Tool

    Next week, I'm doing a symposium series for leadership in Charleston, SC. To prepare for that, I'm providing an 'Evaluator' [...]

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  • 3.1 min readPublished On: September 21, 2010

    How Do your Agents Answer Buyer Qualifying Questions?

    Managers: How would your agents answer the qualifying questions below? Here are four critical questions I believe buyers should ask [...]

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  • 3.6 min readPublished On: August 14, 2010

    Your Sales Meetings: Knocking Their Socks Off?

    Managers: Are your sales meetings knocking their socks off? If not, help is here! Organize your presentation with the three [...]

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  • 2.8 min readPublished On: May 20, 2010

    Managers: Are your Systems Up to Speed?

    Are your systems up to speed? On a scale of 1 to 10, ten being high, how would you rate [...]

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  • 2.7 min readPublished On: May 16, 2010

    The One Thing You Should Teach All Your New Agents

    Having hired and trained probably hundreds of new agents, I know the myriad of questions they have. So, here's the [...]

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  • 2.4 min readPublished On: May 5, 2010

    Presenting to Keep ‘Em Alive, Awake, and Interested

    If you're presenting in front of 2 or hundreds, you must wonder at times whether your delivery is interesting. Too [...]

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  • 1.9 min readPublished On: April 21, 2010

    Managers: Are Your Agents Raising or Eroding Trust?

    In my blog a few days ago, I talked about how agents need to a�?upa�� their trust establishment in this [...]

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  • 2 min readPublished On: April 16, 2010

    Your Agents: Creating Platinum or Tarnished Trust?

    We're always telling our agents to 'work smarter', not harder. Yet, what does that mean? For one thing, in this [...]

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