• 2.9 min readPublished On: March 18, 2014

    Is Your Training Costing You Money or Making You Money?

    Is your training costing you money or making you money? Or, do you think of training, as one of my [...]

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  • 4.1 min readPublished On: March 11, 2014

    A Case Study: Training Gone Wrong

    Have you ever seen training go wrong? As I'm teaching Instructor Development Workshop, I include a case study for attendees [...]

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  • 2.9 min readPublished On: February 12, 2014

    Managers: Are You Nurturing the Characteristics of Champions?

    As managers, we are to develop the skills of each of our salespeople. That means we can take from the [...]

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  • 2.2 min readPublished On: January 9, 2014

    Complete that Business Plan: Steps 3 and 4

    Complete that business plan; here are steps 3 and 4. (You got steps 1 and 2 in my previous blog) [...]

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  • 4.1 min readPublished On: October 16, 2013

    More Tips to Create a Delightful Classroom Atmosphere

    In an earlier blog, I gave you some tips to controlling audiences. There's no reason your class attendees should feel [...]

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  • 4.5 min readPublished On: September 28, 2013

    Trainers: 2 Principles to Control Those Nasty Situations

    If youa��ve ever done much training, youa��ve probably been in one of these situations: A�A�A�A�A�A�A�A� Someone in the back of [...]

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  • 2.3 min readPublished On: August 28, 2013

    4 Steps to Assure your Agents Break Through those Ceilings of Achievement

    Are some of your agents stuck in 'just good enough'? Do you want them to break through to mastery? Break [...]

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  • 2.7 min readPublished On: August 15, 2013

    Are You Motivating Your Agents Right?

    What really motivatesA� Are you motivating your agents with today's--or yesterday's--motivators?A� There are strong myths about motivation--that money or the [...]

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  • 3.5 min readPublished On: August 1, 2013

    I Can’t Start Selling Until I Attend Training School…

    Your agent started in the business Tuesday. You have sent the agent through your orientation process, but your training program [...]

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