- 3.5 min readPublished On: April 13, 2012
Termination: Is Yours Graceful or G–Awful?
How would you rate your termination system: graceful or g--awful? How to let someone go fairly--with grace--is a huge challenge [...]
Read more
- 2.3 min readPublished On: March 29, 2012
Is Everyone Coachable? How to Create the Foundation for Successful Coaching
Managersa�� time is their most valuable asset (along with their agents). With a majority of managers today also selling real [...]
Read more
- 2.9 min readPublished On: March 16, 2012
Are You Ignoring the Red Flags in your Interview Process?
Is your interview process gaining the kind of agents you want? Or, are you unpleasantly surprised 'after the fact'? The [...]
Read more
- 2.3 min readPublished On: March 5, 2012
Another Leadership ‘Whack: Quit Calling your Agents your ‘Customers’
Whack: Toss the mantra a�?our agents are our customersa��. The real customer is demanding we pay attention to thema��or else.A�A� [...]
Read more
- 3.4 min readPublished On: February 28, 2012
A Third ‘Whack’: Father Knows Best Management Style is Out
In this series, I'm sharing some 'whack up the side of the head' for managers. Here's today's whack: a�?Father knows [...]
Read more
- 3 min readPublished On: January 5, 2012
Do You Have a Job Description for your Agents?
A� A�Do you have a job description for your agents? Most agents tell me they did not receive a job [...]
Read more
- 3.1 min readPublished On: September 12, 2011
Three Leadership Principles Orchestra Conductors Taught Me
In my previous blog, I introduced the idea that leading an orchestra is very much like leading a group of [...]
Read more
- 2.2 min readPublished On: September 2, 2011
How to Lose $10,000 a Month with your Hiring Practices
It's estimated that an agent who fails in six months costs a broker between $10,000 and $30,000! So, if you're [...]
Read more
- 3.1 min readPublished On: August 31, 2011
Does Your Training Make the Grade?
How effective is the training in your company and/or office? Is it doing the job you want it to do? [...]
Read more