• 3.5 min readPublished On: April 13, 2012

    Termination: Is Yours Graceful or G–Awful?

    How would you rate your termination system: graceful or g--awful? How to let someone go fairly--with grace--is a huge challenge [...]

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  • 2.3 min readPublished On: March 29, 2012

    Is Everyone Coachable? How to Create the Foundation for Successful Coaching

    Managersa�� time is their most valuable asset (along with their agents). With a majority of managers today also selling real [...]

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  • 2.9 min readPublished On: March 16, 2012

    Are You Ignoring the Red Flags in your Interview Process?

    Is your interview process gaining the kind of agents you want? Or, are you unpleasantly surprised 'after the fact'? The [...]

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  • 2.3 min readPublished On: March 5, 2012

    Another Leadership ‘Whack: Quit Calling your Agents your ‘Customers’

    Whack: Toss the mantra a�?our agents are our customersa��. The real customer is demanding we pay attention to thema��or else.A�A� [...]

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  • 3.4 min readPublished On: February 28, 2012

    A Third ‘Whack’: Father Knows Best Management Style is Out

    In this series, I'm sharing some 'whack up the side of the head' for managers. Here's today's whack: a�?Father knows [...]

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  • 3 min readPublished On: January 5, 2012

    Do You Have a Job Description for your Agents?

    A� A�Do you have a job description for your agents? Most agents tell me they did not receive a job [...]

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  • 3.1 min readPublished On: September 12, 2011

    Three Leadership Principles Orchestra Conductors Taught Me

    In my previous blog, I introduced the idea that leading an orchestra is very much like leading a group of [...]

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  • 2.2 min readPublished On: September 2, 2011

    How to Lose $10,000 a Month with your Hiring Practices

    It's estimated that an agent who fails in six months costs a broker between $10,000 and $30,000! So, if you're [...]

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  • 3.1 min readPublished On: August 31, 2011

    Does Your Training Make the Grade?

    How effective is the training in your company and/or office? Is it doing the job you want it to do? [...]

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