• 2.8 min readPublished On: June 13, 2016

    Is Your Phone Voice Driving Them Away?

    Is your phone voice driving them away? Recently, I did a presentation to a group of Luxury Agent Specialists. It [...]

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  • 4.5 min readPublished On: June 7, 2016

    Are You Offering Coaching–or Mentoring?

    In the prior blog, we talked about the attributes of various types of coaching/mentoring programs. Coaching, mentoring, and peer coaching [...]

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  • 3.3 min readPublished On: June 1, 2016

    Do You Have a Coaching Program? Are you Sure?

    Do you have a coaching program? Are you sure? Coaching, mentoring, and peer coaching terms are used with wild abandon. [...]

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  • 3.1 min readPublished On: May 17, 2016

    Can You Coach Everyone? Find Out with the Evaluator

    Do you think you can coach everyone? You may want to think again! At the end of this blog, I've [...]

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  • 2.3 min readPublished On: May 3, 2016

    What Are New Agents Doing that Causes Them to Fail?

    What are new agents doing that causes them to fail? What do you want in a start-up program that will [...]

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  • 2 min readPublished On: April 18, 2016

    What’s Your Advice for New Agents?

    What's your advice for new agents? I'm editing Up and Running in 30 Days for the 5th edition, due to [...]

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  • 3.4 min readPublished On: April 3, 2016

    Managers: How to Create ‘Fans’ from a Performance Perspective

    We're familiar with 'fans' on Facebook (see myA�Carla Cross & Co. on Facebook.A�)A�But, how do we gain'fans'? It's one thing [...]

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  • 3.3 min readPublished On: March 29, 2016

    Why Brokers Who Think a Failed Agent Costs Them 0 are Wrong!

    Here's why brokers who think failing agents costs them 0 are wrong. Yes, many brokers tell me that unproductive agents [...]

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  • 3.8 min readPublished On: March 23, 2016

    More on What The Beatles’ Architect Can Teach Us about Real Estate Success

    What in the world do the Beatles have to do with real estate pros success? A lot, I think. Wea��ve [...]

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