• 1.7 min readPublished On: January 14, 2013

    Would-Be and New Managers: What Are You Good At?

    This month, I'm featuring blogs for would-be and new managers. If that's you--or even if you just want to review [...]

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  • 2.7 min readPublished On: September 1, 2012

    A Foolproof Way to Figure Out Who to Keep and Who to Cut Loose

    Do you have a foolproof way to figure out who to keep and who to cut loose? In this blog, [...]

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  • 3.2 min readPublished On: August 9, 2012

    What the Great Conductors Can Teach Us about Leadership

    In my last blog, I discussed how an orchestra either played in harmony--or it didn't. Just as there are negative [...]

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  • 0.6 min readPublished On: August 2, 2012

    4 Ways Managers Demotivate and 3 Methods to Assure We Don’t

    No, I don't mean we de-motivate on purpose! But, we tend to 'follow the leader'. If we saw someone do [...]

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  • 2 min readPublished On: July 20, 2012

    How Agents Can Get the Best from Managers

    How can agents get the best from managers? I know agents sit in the interview and askedA�managers, "What are you [...]

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  • 2.9 min readPublished On: June 27, 2012

    Are You Adding Value to your Environment?

    Are you adding value to your environment through your hiring and retention practices? Who adds value to your environment? Hiring [...]

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  • 2.8 min readPublished On: April 9, 2012

    Managers: What’s your ‘Inspiration’ Quotient?

    What's your "Inspiration Quotient"? Often, we managers/trainers/coaches completely underestimate our power to inspire. Recently, IA�read an article in our local [...]

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  • 2.5 min readPublished On: March 20, 2012

    How to Discover the ‘Red Flags’ in the Interview

    Do you use a planned, consistent interview process? If you do, you will easily discover those a�?red flaga�� areas--those areas [...]

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  • 2.3 min readPublished On: March 5, 2012

    Another Leadership ‘Whack: Quit Calling your Agents your ‘Customers’

    Whack: Toss the mantra a�?our agents are our customersa��. The real customer is demanding we pay attention to thema��or else.A�A� [...]

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