• 3.4 min readPublished On: August 23, 2016

    Recruiting: Do You Have Systems or do you ‘Wing It’?

    Recruiting: Do you have systems, or do you 'wing it?' At the end of this blog, I'm providing you a [...]

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  • 3.7 min readPublished On: August 16, 2016

    Recruiting and Selecting: Are You Systematized or Scattered?

    Recruiting and selecting: Are you systematized or scattered? I"m focusing on selecting and interviewing in this series of blogs. Why? [...]

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  • 2.2 min readPublished On: August 9, 2016

    Are You Talking Too Much in the Interview?

    Are you talking too much in your interviews? This month, I'm focusing on great selection practices. Instead of muscling a [...]

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  • 3.7 min readPublished On: August 2, 2016

    The BEST Question You Can Ask a Candidate

    Do you know the best question you can ask a candidate? I know. You have your favorite questions. And, this [...]

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  • 4.2 min readPublished On: July 6, 2016

    How to Create a Retention Rate from ? to 75%+

    This month, I'm focusing on helping you retain your new people. Managers: What's your retention rate for new agents under [...]

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  • 3.5 min readPublished On: June 30, 2016

    Managers: Are You Systemized? What You Need to Work Smarter

    Managers: Are you systemized--or, is your office piles of papers--that you can't find when you need them? Are your systems [...]

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  • 4.5 min readPublished On: June 7, 2016

    Are You Offering Coaching–or Mentoring?

    In the prior blog, we talked about the attributes of various types of coaching/mentoring programs. Coaching, mentoring, and peer coaching [...]

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  • 3.3 min readPublished On: June 1, 2016

    Do You Have a Coaching Program? Are you Sure?

    Do you have a coaching program? Are you sure? Coaching, mentoring, and peer coaching terms are used with wild abandon. [...]

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  • 3.2 min readPublished On: April 28, 2016

    Do You Know What Your New Agents Thought of your ‘Start’ Program?

    Do you know what your new agents thought of your 'start' program? That is, your orientation, mentors, training, and coaching [...]

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