• 2.2 min readPublished On: July 14, 2016

    Have You ‘Made Someone’s Day’ Today? Do It!

    Have you made someone's day today? Many times, we're so caught up in our challenges and putting out fires we [...]

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  • 3.5 min readPublished On: June 30, 2016

    Managers: Are You Systemized? What You Need to Work Smarter

    Managers: Are you systemized--or, is your office piles of papers--that you can't find when you need them? Are your systems [...]

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  • 2.8 min readPublished On: June 13, 2016

    Is Your Phone Voice Driving Them Away?

    Is your phone voice driving them away? Recently, I did a presentation to a group of Luxury Agent Specialists. It [...]

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  • 3.3 min readPublished On: June 1, 2016

    Do You Have a Coaching Program? Are you Sure?

    Do you have a coaching program? Are you sure? Coaching, mentoring, and peer coaching terms are used with wild abandon. [...]

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