• 3 min readPublished On: July 16, 2010

    I Can’t Fire Joe….Why Keeping Non-Producers Hurts You–and Them

    Everyone has a Joe (or Josephine) in their offices. Joe has been an agent for six years. He's the guy [...]

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  • 2.8 min readPublished On: May 20, 2010

    Managers: Are your Systems Up to Speed?

    Are your systems up to speed? On a scale of 1 to 10, ten being high, how would you rate [...]

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  • 2.7 min readPublished On: May 16, 2010

    The One Thing You Should Teach All Your New Agents

    Having hired and trained probably hundreds of new agents, I know the myriad of questions they have. So, here's the [...]

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  • 2 min readPublished On: April 16, 2010

    Your Agents: Creating Platinum or Tarnished Trust?

    We're always telling our agents to 'work smarter', not harder. Yet, what does that mean? For one thing, in this [...]

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  • 2.6 min readPublished On: April 12, 2010

    Why are our Clients Increasingly Unhappy?

    Why are our clients so much more critical of the real estate agent's service? The recent survey by the California [...]

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  • 2 min readPublished On: March 31, 2010

    Is the Dual Career Agent Causing more Harm than Good?

    Agents with two careers are on the rise. Are they harming your reputation? In Stefan Swanepoela��s publication, Trends Report 2010, [...]

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  • 3.5 min readPublished On: March 8, 2010

    Uncluttering your Agents’ Clutter for Better Time Managment

    Are your agents drowning in clutter? If I walked into your office, (or your agents' offices), could I see processes [...]

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  • 1.7 min readPublished On: February 16, 2010

    Whose Business Plan is It?

    Yes, I know. Wea��re supposed to have our business plans all done and ready to go prior to the New [...]

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  • 1.2 min readPublished On: February 2, 2010

    The Recruiting Skills You Need to Identify ‘Tough’ Agents

    In the last blog, we explored how to toughen up your agents. We know it takes an agent with more [...]

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