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Archive for speakers’ tips

Teaching adults effectively: How are you doing it?

This month, I’m writing a blog series to help trainers write great courses or take those courses and make them ‘live’. From writing courses for most of the major real estate franchises, and training thousands of real estate instructors, I’ve found some undeniable truisms. Here’s one:

 So, let’s look at these truisms and write our courses to reach the adult learner effectively. This is one of the areas we address in my resource on how to write a course (click here to see it).

How Adults Learn and Retain: How to Weave These Principles into your Course

Benefits to teaching to these principles in your course:

  • Adults aren’t bored (!)
  • Adults feel important
  • Adults pay attention
  • Adults retain more
  • Adults feel protected; low risk environment
  • Adults like you better
  • Easier for you to teach!

The Big Principles to Keep in Mind

Adults learn through association:

We learn what we already knowa Two fellows teaching community colleges instructors how to teach shared that one with me. How insightful!

How do skilled presenters accomplish this in a course environment?

Do you relate what you’re teaching to the adult’s prior experience? Or, do you jump right into a complex theory and expect your students to keep up…..

Adults learn by doing

Life is truly ‘do it yourself’. Do you have your students doing an action in class? What happens in your course to assure the students are doing? How do you know they can do whatever it is you are teaching them to do? Observe it in class, of course!

Retention soars when adults do and say something at the same time. How are you using this principle in your course?

How much doing of significance do you have planned in your class?

To live by my own principle, I just increased the amount of ‘student’ teaching I have during my Instructor Development Workshop. The students loved it and showed me I can get them into action faster and more often than I thought!

Big principle: How we retain information is directly related to how we acquire that information.

Would you say that instructors are most concerned with short-term, or long-term student learning?

Adults learn from each other

Use teaching methods to encourage information exchange.

How do you assure students are exchanging information? Are you using various alternative delivery methods (not lecture) to assure students are learning not only from you, but from one another?

Adults learn through repetition

Use several approaches to the same concept/process. Does your course offer review and repetition to assure students are really learning?

Adults learn through rapid recall

What rapid recall methods have you seen used in the classroom? Do you do this so you ‘tie up’ each section before you move on?

Adults seek to satisfy individual needs

Experience levels vary greatly. How would an instructor find out each student’s individual experience levels prior to getting into the classroom? When I’m teaching my Instructor Development Workshop, I provide each attendee a ‘pre-conference survey’ at registration, so I can see the needs and level of learning of that person. Even the words used give me some powerful hints about each attendee’s priorities and beliefs!

Adults learn practical information.

They want information and skills to directly apply to their lives–right away.

How have you seen instructors assure that the information is not only applicable, but that the student applies the information to their challenges, while in the classroom? Are you assuring that each of your attendee translates the course information/skills into action plans?

Go back to the course your teaching or writing and see if you are adequately addressing how adults learn. Doing so is one of the attributes of a real course, not just an ‘information overload!

Honestly: Are the Courses You Teach Boring? (Even to YOU?)

Come join me to put these creative, fun teaching methods into your course. Attend Beyond the Basics: Advanced Skills to Make that Course Come Alive, coming up April 23-24 (approved for 7.5 clock hours in Washington state).

We’ll be working with parts of a course you bring. We’ll put in some great methods and then practice to see how they work–a unique opportunity!

There’s no other course like this–and your chance to get some individual and small group coaching to make your teaching and your course a huge success! Click here to see the course and register.

Creating a course? Here are the 6 ‘ws’ you need to answer to assure you have a course–a good course!

Trainers: Here are some tips on how to gain focus on that great course you want to create–that course that’s been bouncing around in your head for years! In my next few blogs, I’m going to give you some specific tips to make your course truly ‘teachable’. Why? From teaching for over 2 decades, I’ve found many courses are not actually very ‘teachable’. In fact, they are either

1) Streams of consciousness

or

2) Information dump

If you’ve picked up someone else’s course’, and tried to teach it, I’ll bet you know what I mean. Unfortunately, too many times, courses are written from an ‘information organization’ perspective, not a teaching perspective. In fact, because so many instructors have expressed frustration, I’ve just finished a resource on how to write a course (see below).

Gaining Focus for your Course

Let’s look at the 6 W’s that you should answer before starting to create your course: The What, Why, Who, When, Where, What Next of your course, so you can clarify what you want to accomplish and gain focus. As I give you these, take time to answer each of these questions.

What course do you want to create?

That’s certainly okay in a course, but not as a whole course. Instead, you have a ‘persuasive presentation’. Sometimes we want to impart our beliefs to people or make them ‘be’ in some way, but that’s not a course. (Be responsible, be customer-service oriented, etc.) Now, it’s true that can be one of the objectives of a course, but, just getting in front of people and telling them how they should be won’t make it as a course!

Do you see this course as an overview? An introduction? Comprehensive? A series?

Why? What are your compelling reason(s) to create this course? Be sure it’s not just all about you….

Who is this course for? What segment of the population do you want to address? One of the mistakes we make is not narrowing our focus to the level of expertise of our desired target audience.

What is their level of learning in your topic right now?

Who would not benefit from your course?

Do you need to narrow your scope for this course?

Where (type of delivery)

Is this course ‘live’? Is it distance learning? Will it be given as a webinar? Your decisions will direct you to the delivery methods (how you will teach).

Note: If you haven’t taken my Instructor Development Workshop, this would be your first step. Or, you can take the distance learning version, Train the Trainer.

Armed with the answers to the 6 W’s, you can gain a laser focus for your course, and go to the next step of course creation.

Expert Guidance to Write that Great Course!

SSS_coverIf you’re serious about writing that great course, this is the resource for you. Step by step, Carla Cross, who has written courses for Re/Max, Better Homes and Gardens, Keller Williams Realty, GMAC, Royal LePage, and CRB, shows you exactly how to create your course and your outline. And, for those Washington state instructors, she shares tips on how to get your course approved for clock hours.

Check out How to Write Your Course with Substance, Sizzle, and ‘Sell’.

This resource is digital. You will get access immediately.

Bonus: Keys to a Killer Introduction. Most introductions are boring! Find out how to make yours sparkle AND inform. Plus, your introduction should make people enthusiastic about hearing you and adopting your ideas. This eBook and videos will show you how to make your introduction really work for you.

Includes:

2 instructional videos

Not a speaker? Here are four tips to present like a pro.

We’ve all been there. We’ve been asked to speak for ten minutes to a group of people. Our first reaction is extreme fear. Our second reaction is,

1.Slow Down

Most speakers, amateurs or professionals, speak too fast. Slow down. Pretend you are speaking to a huge room and project your voice to the back of the room. You’ll find yourself going slower and using more inflection (vocal dynamics) . Better delivery!

2. Get Persuasive

There is a process for everything, including crafting a persuasive presentation. It’s simple. It’s the structure of your favorite popular tune: ABA. In other words, it starts with a theme, develops the ‘bridge’ in the middle, (supporting information to your point of view), and ends with the same theme.

Free giveaway in this blog: Click here for my Persuasive Presentation process.

3.Launch with a Great Start

How are you going to begin your presentation? With a provocative question? With a relevant story? How does that beginning tie to your theme? Sit down and write down your beginning. Post the problem, suggest your solution, and build a rosy future for following your recommendations.

4. Bring it Home with a Great Ending

Have you ever been at a presentation that just puttered out at the end? The speaker said, “Well, we’re out of time.” And you thought, “Good”…..Remember, it’s just like a popular tune. Bring back the theme at the end. Close with reminding the audience of the rosy future they will have by following your recommendations. Remember, your job during the persuasive presentation is to persuade. And, here’s my point of view: All presentations that anyone gives should be persuasive. Otherwise, simply read a book!

Let Me Work with Your Trainers to Create Better Presentations

Are your courses boring? Are those presentations great for taking a nap? Are you instructors talking through every outline? And, most importantly, are your courses not filling up? It’s time to invite me to work with your instructor group.

Contact me and we’ll work out the best solution for you!

Share this with your presenters: Click here for my Persuasive Presentation process.

 

If you teach: Do you know the process to break people into small groups and run a successful small group exercise?

In less than 2 weeks, I’ll be doing my unique version of Instructor Development Workshop. * (May 22-23 in Bellevue, Washington). One of the most challenging, yet most effective teaching method, is using small groups. These can be task force, case study, and role play. I say ‘most challenging’, because these small groups frequently go wrong. Why? Because the facilitators don’t know how to organize, run, and summarize them correctly. So, recently, I added this 12-point checklist to use to assure your small group exercise will go as you want it to go!A� Grab the 12-point checklist at the end of this blog.

*This course fulfills a qualification for you to teach clock-hour approved courses in Washington state, and it includes 15 real estate clock hours.A�

Why Not Just Talk Your Way Through your Class?

In a word–because it’s boring!

In my Instructor Development Workshop, I demonstrate several creative methods. We try them out, and then you try them out in a sample teaching situation. Rather than ‘winging it’ by trying out these methods on ‘real people’, you have a chance to watch me and then take part in several teaching situations.

Application to Your Course

Another new feature I’ve added to my Instructor Development Course is more application of these teaching methods to your course. Unfortunately, most courses aren’t written with instructor direction. In fact, they’re not even written as courses. Instead, they’re ‘streams of consciousness’. It’s very hard to take all those words and make them into a teaching course!

So, I now have you bring a module of the course you want to teach–or are teaching–to our Instructor Development class. We spend some time deciding which teaching methods would fit into that section of your course. You walk away with a much better grasp–and concrete skills–to make that course come alive!

Join Me for a Unique Instructor Experience

Even if you’ve taken other instructor development courses, I promise you’ll get new strategies–for teaching, for presenting, and for course creativity. Plus, we have a lot of fun doing the course, too.

Grab my 12-point checklist for running those small group exercises here.

Join Me for Instructor Development in May!

Why not polish your presentation, teaching, and facilitation skills, gain 15 clock hours, and have a great time at it? I’d love to work with you to do all these things. Click here for more information and registration. See you May 22!

Polish your presentation skills: three quick, effective tips to make all the difference in your impact.

Managers, trainers, salespeople, and even a�?real peoplea�� present frequently in front of one–to hundreds of people. Unfortunately, most presenters (yes, you become a presenter when youa��re selling!), arena��t trained with the best presentation tools. Instead, they just a�?wing ita��. So, we in the audience (or your clients) are frequently bored silly. It doesna��t have to be that way. Take a look at the three tipsa��tips Ia��ve learned first as a musician, then as a speaker, in front of hundreds of people. These tips will make your next time in front of a few a��or manya��enjoyable, memorable, and equally enjoyable for your audience or client.

Three Powerful Presentera��s Tips

Death by Lecture

  1. Don’t lecture for more than 10 minutes. Adults just don’t have that long an attention span (too much on our minds!). Change it up. Use various “alternative delivery methods”–methods to teach other than lecture. In myA�Instructor Development WorkshopA�course, I help students learn these teaching methods by modeling them so they can observe me teaching. Then, we de-brief on what we did. Finally, each student teaches a short module using creative methods, and the rest of the students provide feedback. (We really only learn when we do something).A�DoingA�greatly increases confidence–and competence.

Question: If youa��re in sales or management: Are you talking through your listing or recruiting presentation because you know a lot? How long will it take until the person in front of you gets a�?glassy eyesa��?

Do Something Else Before You Talk too Much

2. When you want to change adults’ perceptions, beliefs, or knowledge, don’t just start talking to them.A�You may be setting up an adversarial relationshipa��and youa��re too predictable! You may just cause them to shrink more into their beliefs, and to defend those beliefs (have you observed students who live to argue with the instructor?)

How to tackle the ‘old belief’ challenge:

Prepare students or your clients to learn something new. For example: Use a ‘true-false’ or ‘multiple choice’ to start the presentation, or to check learning. I do this in myA�Instructor Development Workshop courseA�in the middle, and ask students how they would have answered at the beginning of the course–and then contrast that with their new perceptions and learning. It creates lots of ‘ahas’ with them, and further cements their learning experience.

Tip: If youa��re in sales: Use a fun true-false survey for sellers to use prior to meeting you. It can have lots of fallacies and misinformation, and will set up your presentation to help sellers get the real facts and make the best decision for them.

Quit Relying on the ‘Screen’ to Talk for YOU!!!

3. Don’t just read from the PowerPoint on the screenA�(and, just as onerous, provide the student with the PowerPoint as the “outline”.) If an instructor does that, I feel I want to just take that outline and leave. I can read, thank you! Too many presenters/trainers rely on PowerPoint to do the teaching. Instead, invest in a a�?pointera�� that allows you to make the screen blank. Remember: YOU are the presenter, not your Powerpoint!

Tip: If youa��re in sales or management: Dona��t just drone on from your presentation manual. (thata��s your Powerpoint in this instance.) Instead, Use questions, handouts, pauses, and summaries to give your presentation contour and interest.

Use that Right Brain of Yours

Effective presenting is much more than just talking. It should be creative. Use all the “attention strategies” at your disposal (that means to get them into your repertoire).

Suggestions to get creative:

Use props, stories, various audio-visual aids, and handouts to control the audience “contour”. I learned this as a musician playing for dancing. You direct how you want the audience to dance by the music you pick, and you ‘contour’ the whole experience (slower to faster, then back to slow). As a great instructor/ facilitator/presenter, you can direct your audience (clients) in an awesome learning experience. It just depends on the skills you bring to the table.

Tip: Adapt your creativity to your presentation to clients. They’ll appreciate your innovative approach and you’ll become memorable–not just another voice!

Ita��s Worth the Effort

A�Most presenters/trainers arena��t in it for the big bucks (where are those big bucks, again?). Theya��re in it to assist others. Gaining and practicing presentation skills helps us give back better. The bonus: Deep appreciation from our audience or your client. Wea��ve even been known to change lives for the better! No amount of money can provide that sense of accomplishment.

Carla’s next innovativeA�Instructor Development WorkshopA�is coming up May 22-23, 2018 in Bellevue. Washington.A�Click hereA�for specifics.

Resources to Present More EffectivelyA�

Take a look at Carla’s comprehensive training resource,A�The Ultimate Real Estate Trainera��s Guide,A�and her presentation resource,A�Knock Their Socks Off: Skills to Make Your Best Presentation Ever.A�A�See all her coaching and training resources atA�www.carlacross.com.

audience sleepingIf you’re presenting in front of 2 or hundreds, you must wonder at times whether your delivery is interesting. Too often, we drone through the subject, stop to tell a joke or two, and just trudge through the trenches of information until the clock tells us to stop!

Are your students nodding off as the day goes on? Do you frantically wonder how to keep their attentiona��all day? The answer is not what you think it is. Recently, I taught my Instructor Development course to real estate professionals and affiliates. Ia��ve taught this course for about fifteen years. Herea��s the biggest misconception students come in with:

If I just learn how to be a more captivating speaker, I can keep the studentsa�� attention for hours on end.

NOT! In todaya��s frantic world, the person in front of everyone cannot hope to hold studentsa�� attention for more than 10 minutes at a time! If you think Ia��m wrong, just count the number of commercials in a TV break. These commercials are down to about 15 seconds apiece. The images go by so fast you can scarcely count them. In fact, wea��ve become a society of easily distracted, multi-tasking, not very focused beings (watch pedestriansa��or driversa��in action with a cell phonea��..).

The Focus Doesna��t Have to Be On You at All Times

So, what are you going to do to a�?holda�� studentsa�� attention? You are going to implement some teaching methods called

alternative delivery methods

Alternative delivery methods: all those methods used to teach that are NOT lecture. Examples: Town hall, task force, case study, role play, action plan.

Don’t know how to use these? Here are two resources

slide one1. My new video series) Check out my complimentary 5-part video series (short videos) on how to use these methods (and how to put together a great workshop). See them all on my UTube channel

Give your Students some Credit

People who lecture their way through a day (or days!) either

Just dona��t have any repertoire of alternative teaching methods

or

Just dona��t think the students can be involved with theirs and othersa�� learning

How to Teach through Student Involvement–the Second Resource

Instead of talking through each point you have on your PowerPoint slide or in our outline (boy, is that riveting!), use town hall, task force, case study, and role play to teach. If you’re not comfortable switching out of ‘lecture’ style, take an Instructor Development Workshop* or see my resource, The Ultimate Real Estate Trainer’s Guide to learn those methods, and practice using them in class.

Youa��ll find your students know much more than you think they do about what youa��re teaching. Youa��ll be able to clarify points of concern, use the talents in your class, and actually provide a stimulating, active learning environment. The result: your students will be energized all day (and you will be, too!).

IDW_coverInstructor Development Workshop Coming to Bellevue Oct 23-24, 2014

Get new training techniques, watch Carla in action–and get coaching as you develop your own creative presentation techniques. Only 2 this year in this area, so sign up now and get ready for an entirely different classroom experience! 15 clock hours, and it qualifies you as a clock-hour approved instructor in Washington state.A� Click here for more information.

Can’t make it to the ‘live’ version? Check out Train the Trainer, a completely online course with the same material and clock hours–also qualifies you as a clock-hour approved instructor in Washington state. Learn more here.

audience sleepingAre your presentation skills putting them to sleep? June is my designated Trainer Appreciation Month. So, I’m featuring blogs, videos, and resources about training.

Presentation skills–or the lack of them–makes or breaks any classroom experience.

Go ahead. Admit it. The last real estate presentation you attended had you bored to tears,not eager, in the first two minutes! And, it got worse from there……..and it really got worsewhen the presenter said, “We have a lot of material to cover”–and you wished the presenterwould just end it all by throwing a snuggly blanket over all of you…..

Don’t let that presenter be YOU! Here is most important skill you’ll have to master to be one of those exciting salespeople/presenters, not one of the boring ones:

Do something to get your audience (can be one seller or buyer–that’s an

audience) engaged in the first two minutes of your presentation.

  • Ask a question
  • Get the audience up and moving
  • Do an unexpected warm-up (not that tedious ‘tell us your name….’)
Who needs presentation skills?

You may think that presentation tips are only for those famous keynoters. No….they are for any salesperson
who wants to convert a ‘lead’ to a ‘sale’, any manager who wants to train effectively (and have your agents
eager to attend training, and anyone who needs to persuade someone in 3 minutes–you title and mortgage
reps, for instance).

Knock_Their_Socks_Off_Product_DisplayWant to Grab all those Skills to Keep Their Interest and Assure They Learn?SSS_cover

Take a look at my resource for presentation skills: Knock Their Socks Off: Tips to Make your Best Presentation Ever. Buy it 1/2 price when you also purchase How to Write a Course with Substance, Sizzle, and ‘Sell’. These two resources are regularly $200; now, with the coupon trainer you’ll pay 1/2 price. This offer ends June 30, so act now.

 

 

 

When you’re in front of a crowd–a group– or even one or two people, do you put them to sleep or are you scinttilating? If you’re presenting in front of 2 or hundreds, you must wonder at times whether your delivery is interesting. Too often, we drone through the subject, stop to tell a joke or two, and just trudge through the trenches of information until the clock tells us to stop!

Students Nodding Off Is a Sign…

Are your students nodding off as the day goes on? Do you frantically wonder how to keep their attentiona��all day? The answer is not what you think it is. Recently, I taught my Instructor Development course to real estate professionals and affiliates. Ia��ve taught this course for about fifteen years. Herea��s the biggest mis-conception students come in with:

If I just learn how to be a more captivating speaker, I can keep the studentsa�� attention for hours on end.

NOT! In todaya��s frantic world, the person in front of everyone cannot hope to hold studentsa�� attention for more than 10 minutes at a time! If you think Ia��m wrong, just count the number of commercials in a TV break. These commercials are down to about 15 seconds apiece. The images go by so fast you can scarcely count them. In fact, wea��ve become a society of easily distracted, multi-tasking, not very focused beings (watch pedestriansa��or driversa��in action with a cell phonea��..).

The Focus Doesna��t Have to Be On You at All Times

So, what are you going to do to a�?holda�� studentsa�� attention? You are going to implement some teaching methods called

alternative delivery methods

Alternative delivery methods: all those methods used to teach that are NOT lecture. Examples: Town hall, task force, case study, role play, action plan.

Give your Students some Credit

People who lecture their way through a day (or days!) either

  1. Just dona��t have any repertoire of alternative teaching methods

or

2. Just dona��t think the students can be involved with theirs and othersa�� learning

How to Teach through Student Involvement

Instead of talking through each point you have on your PowerPoint slide or in our outline (boy, is that riveting!), use town hall, task force, case study, and role play to teach. To do that, youa��ll need to take an Instructor Development course to learn those methods, and practice using them in class. (It’s also great to watch the instructor demonstrate those methods with you as a student, too).

Note: To find out when my next Instructor Development course is, go to www.crossinstitute.com.A� If you’re in Washington state, and can’t attend a live session, you can take the Train the Trainer course and get 15 clock hours and gain the qualification to become an instructor of clock hours in Washington state.

Youa��ll find your students know much more than you think they do about what youa��re teaching. Youa��ll be able to clarify points of concern, use the talents in your class, and actually provide a stimulating, active learning environment. The result: your students will be energized all day.

Get Dozens of Training Tips to Polish your Training and Speaking

If you’re leading meetings, facilitating training, or speaking, you need this comprehensive training tool. It shows you how to keep the audience’s attention, how to enhance your training style, how to involve your students, and even how to create a workshop–from scratch. Check it out here.

 

Whether you’re in front of your real estate office, doing a listing presentation, or speaking before 400 Realtors at a convention, start your presentation with flair. Here, in this video, I explain how the beginning of your presentation is key to a successful event.

 

Cincopa WordPress plugin

How do you start your presentation with ‘flair?

Youa��re worked hard to present that webinar. Now, how can you optimize it? How can you give it staying power? There are 10 ways.

1. Record it. Many webinar platforms today allow you to record your webinar. Then, you can put it on your website, distribute it through email, or even post it to UTube! Why? Because ita��s now a video. (By the way, be sure to check your recording format, to assure it is easily playable)

2. Post it on your website. To post it to my website, I use www.Cincopa.com. I can save it in Cincopa, and post any audios or videos to my website.

3. Post it to www.SlideShare.com or www.SlideRocket.com, and edit it, then distribute it to many or few.

4. Do a promotion using your webinar recording service (less than 1 minute) or SlideShare or SlideRocket. Now, you can promote your webinar with a very short webinar.

5. Make a PDF of your slides (I save them 2 to a page, in color), add links, and distribute, either on your website, blog, or via email.

6. Create handouts, and provide a form so your audience can request the handouts. I use www.gravityforms.com to capture all those who request a handout.

7. Promote your next webinar on your present webinar. Be sure, at the end of your webinar, to promote what comes next.

8. Create a slide at the beginning of your webinar that explains who you are and what you do, and where the attendee can go to get more information. a�?Playa�� this slide while the audience is logging in to the webinar. I alternate between my a�?home pagea�� slide and my bio slide. Then, when ita��s time to start my webinar, I just place the a�?homea�� page there again and start.

9. Afterwards, contact each attendee to get feedback.

10. Have a great offer to attendees to buy a resource, get coachinga��whatever you think that next step will be.

Youa��ll see me practice what I preach when I do a webinar with my friend Verl Workman, scheduled for the first week in June. Watch this blog for more information.

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