Got a minute? If you're a busy manager, that's about all you have. That's why Carla Cross, management coach, speaker, and author, has created this blog just for you, with ready-to-use tips to master management through people.
Sep
05

How to Choose that Next Great Manager

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It’s probably the toughest thing we do–hire a manager. And, there’s little information to help us. That’s why I wrote this series of blogs. 

Past Experience is a Huge Benefit

Look for a person who has been trained in another business as a trainer/coach/leader. This is really important. When I was finding and screening leadership for one of the largest franchises in the world, I found that the really magic ingredient was that the potential leader had already had some experience in the skills of management. (sometimes not in real estate).

The Second Pre-requisite to a Successful Management Hire

Now, go back and prioritize those duties–with the most important ones first. Here is what I hope your list says–in this order:

Recruit

Select

Train

Coach

Lead: Challenge and inspire seasoned agents to the next career level (retention)

Manage staff

Time Frames for Important Activities

Did you add time frames to that job description? If not, go back and do it now. You don’t want a manager that pushes recruiting to the last hour in the day and then doesn’t get to it!

To get my manager’s detailed job description with hours expected, plus a time analysis you can use for all your managers, click here.

Doing all the other Stuff…..

Where does the rest of the go? I know. You have on your list: Broker questions; crisis management; floor schedules; write ads.

Guess what? You can get just about anybody to do those jobs. In fact, instead of hiring a real sales manager, if all you need is operations, hire an administrative assistant who can and will do it all (except for the broker questions, which you can field, or hire one of your good agents to field).

The All-too Common Problem: Hiring an Operations Manager

I find too many owners or general managers who needs to hire and manage a manager are settling for an a operations manager when what they desperately need is a people developing manager.

What does a people developing manager do?

Finds the right people and develops them into productive salespeople who return a profit to you

You don’t need a babysitter. You don’t need just an answer man (or woman). You don’t need merely an operations person. You shouldn’t settle for just a a crisis manager. You need someone who will focus on and drive

recruiting and productivity--to lead that office into greater profitability, not just take up space in the manager’s office!

Get my manager’s detailed job description, plus a time analysis you can use for all your managers: click here.

What didn’t I say in these blogs that you believe is important in hiring a great manager? Let me know. Watch for the next blogs for more in hiring that next great manager.

Experience is the best teacher! As regional director for now the largest real estate company in the world, I screened dozens of would-be leadership. I learned a great screen process and how to find the kind of leaders needed for real estate offices. Why not let me help you? Get a complimentary consultation to see if working with me is a ‘fit’ for you. Check out Leadership Mastery Coaching.

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