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Got a minute? If you're a busy manager, that's about all you have. That's why Carla Cross, management coach, speaker, and author, has created this blog just for you, with ready-to-use tips to master management through people.

Archive for Career nights

2 girls for magnetsAre your career nights frankly boring? Here are some tips to put some pep into them.  Are they dazzling, informative, and truthful? Or, do you just plow through the material and hope, at the end, you’ve ‘covered the material’? Career Nights are one of the 11 methods of finding recruits. Why not optimize your chances of finding more winners?

See the bonus for your Career Nights, too, at the end of this blog.

Here are three ways to assure your Career Nights involve, provoke, and capture the attention and imagination of your audience.

1. Help them discover their own business attributes

Are you using some analytical tools that help the attendees discover if they would be a ‘fit’ for real estate sales? In my new eBook, What They Don’t Teach You in Pre-License School, I provide some analytical questionnaires for would-be agents so they can discovered whether they would love real estate sales.

Point: It’s much more interesting talking about yourself than hearing others talk!

2. Provide them a solid job description

But, don’t just hand it out. Instead, work with them in listing business-producing or business supporting activities. Help them prioritize the activities that make them money–and cost them time. What They Don’t Teach You in Pre-License School has a job description for a successful real estate agent. Do you provide a job description at least–during your interview?

Point: Most agents never get a job description, and end up doing many things that don’t make a difference in their careers.

3. Help them discover their ideal job

In the pre-license ebook, I have attendees answer a questionnaire that helps them discover their ideal job. The truth is that some people will love selling real estate, and many won’t. Wouldn’t it be better for everyone involved to figure that out prior to making the decision to go sell real estate?

Point: We don’t need more licensees. We need more people who will love selling real estate and be compelled to do it well!

What do you include in your Career Nights that makes it exciting, involving, and truthful? Is it helping you choose winners?

This month, when you order my eBook below, I’ll include the documents from the eBook ready to use in your Career Nights.

Save Time and Make your Interviews Work for You

what-they-dont-3d_coverSee more about that eBook here. There are dozens of ideas you can incorporate into Career Nights, your interviews, and your recruiting packages.

You’ll save hundreds of hours in time, too, so you won’t have to do ‘informational sessions and can concentrate on those invaluable screening interviews.

 

Thinterview with clip boardis month, I’m featuring information for would-be or new agents. Why? Because although they get lots of information, much of it is slanted by the person offering the advice! (Think ‘interviewer’….). I was just asked to write an article on best advice to a new agent–as though that new agent were my relative.

As an interviewer, my question to you is, “Are you giving unbiased advice? Can you back it up with statistics–proof that what you say works? Read my advice here.

Because I have start-up plans and programs for new agents, I’m contacted constantly by new agents wanting advice. The most discouraging thing they tell me (more discouraging to me than them at the beginning) is that they have no one to train or coach them to success. From talking to these agents, I think they’re vastly underestimating what it takes to get started and be successful. They’ve been sold by a nice and well-meaning manager on the thought that joining them and buying a book or going to an easy-in training program will do the trick. And then, when it doesn’t, the agent is out of time and money—and it’s too late for a re-start.

What Did They Tell You about their Training?
My best advice to the would-be and new agent interviewing is to be very, very tough when talking about training expectations. Never accept the phrase that ‘we have training’. I have yet to talk to a manager who says they don’t have training. Yet, when the agents talk to me after being hired, they say there is no or little training….

What Are You Being Coached To?
Be sure the manager (or in-house coach)is going to train and coach you with a business start-up plan, so you know exactly what to do, how to do it, and how to measure it. Without that specific plan, you’re essentially foundering around trying this and that. And, most importantly, see the programs in writing, so you know they’re real. And, be discriminating when looking at those programs. Too many of them are cobbled together lovingly (but not professionally) by well-meaning people who aren’t trained as trainers or coaches.

What Results is the Program Getting?
Finally, find out the results of the program. Good programs measure results to assure you that the program works. You deserve this level of expertise to start a successful career.
Here are the questions: Describe your training program. Is it foundationed in a business start-up plan that you’re going to coach me to? Please let me see your start-up program—the training, the coaching, and the start-up lan. What are the results?

New agents and managers: What would be your best advice for the serious new agent?

what-they-dont-3d_cover cropped As an interviewer, you need to know what I’m telling your candidates!

Take a look at the five most important questions you should ask your interviewer—and how to evaluate the answers, in What They Don’t Teach You in Pre-License School.

Tquestion in front of facehis is the time you should be lead generating for recruits and selecting carefully. So, this month, I’m spotlighting selecting–the one step in the recruiting process that’s not well taught–or mastered.

Three Dumb Questions You Should Be Asking in the Interview

We all have our favorite interview questions. Yet, most of the time, those favorite questions don’t give us insights into our candidate (be sure to call them candidates). They give us the answers we want to hear–and the candidate wants to give us!

Before I tell you the three dumb questions, write down your favorite interview question.

Now, the three dumb questions:

1. How much money do you want to make? (or any question to which they are going to give a wild guess, interviewer-pleasing answer)

Dumb because: If the agent is new, they have no clue of what it takes to make that money. They are just throwing a number at you.

In fact, any ‘future-based’ questions fail to give you real information about that person. Why? Because they are ‘reading you’ and giving you the answers they think you want to hear.

2. Are you honest? Are you tenacious? Are you ethical?

Dumb because: Any of the ‘value questions’ are dumb because no one is going to tell you ‘no’ to them! There’s a much better way to find out the person’s ethics and values, and that’s to ask ‘behavioral predictor’ questions. (See Blueprint for Selecting Winners for details).

3. Will you take part in our ____________? (meetings, trainings, etc.)

Dumb because: They will usually say ‘yes’–and then not appear. Instead, you need a ‘mutual expectations’ dialogue at the end of your interview, where you lay out expectations and get agreement–in writing.

Big principle in interviewing: People behave in the future like they behaved in the past.

Find out about their past.

What questions have you been snookered on? How did you change those questions?

eBook Cover(2)What’s your Blueprint for Selection Look Like?

For an 8-step ‘sure-selection’ process, best questions to ask, and what to put in your selection packages, see Your Blueprint for Selecting Winners. This unique resource is all online, so you get instant access. Isn’t it time to polish your selection process so you don’t have to work so hard and get better results?

penguins focused on goalsHow can you put some pizzazz in your career nights? Are they dazzling, informative, and truthful? Or, do you just plow through the material and hope, at the end, you’ve ‘covered the material’? Career Nights are one of the 11 methods of finding recruits. Why not optimize your chances of finding more winners?

Here are three ways to assure your Career Nights involve, provoke, and capture the attention and imagination of your audience.

1. Help them discover their own business attributes

Are you using some analytical tools that help the attendees discover if they would be a ‘fit’ for real estate sales? In my new eBook, What They Don’t Teach You in Pre-License School, I provide some analytical questionnaires for would-be agents so they can discovered whether they would love real estate sales.

Point: It’s much more interesting talking about yourself than hearing others talk!

2. Provide them a solid job description

But, don’t just hand it out. Instead, work with them in listing business-producing or business supporting activities. Help them prioritize the activities that make them money–and cost them time. What They Don’t Teach You in Pre-License School has a job description for a successful real estate agent.

Point: Most agents never get a job description, and end up doing many things that don’t make a difference in their careers.

3. Help them discover their ideal job

In the pre-license book, I have them answer a questionnaire that helps them discover their ideal job. The truth is that some people will love selling real estate, and many won’t. Wouldn’t it be better for everyone involved to figure that out prior to making the decision to go sell real estate?

Point: We don’t need more licensees. We need more people who will love selling real estate and be compelled to do it well!

What do you include in your Career Nights that makes it exciting, involving, and truthful? Is it helping you choose winners?

This month, when you order my eBook below, I’ll include the documents from the eBook ready to use in your Career Nights.

Save Time and Make your Interviews Work for You

what-they-dont-3d_coverSee more about that eBook here. There are dozens of ideas you can incorporate into Career Nights, your interviews, and your recruiting packages.

 

 

audience sleepingIf you’re presenting in front of 2 or hundreds, you must wonder at times whether your delivery is interesting. Too often, we drone through the subject, stop to tell a joke or two, and just trudge through the trenches of information until the clock tells us to stop!

Are your students nodding off as the day goes on? Do you frantically wonder how to keep their attention—all day? The answer is not what you think it is. Recently, I taught my Instructor Development course to real estate professionals and affiliates. I’ve taught this course for about fifteen years. Here’s the biggest misconception students come in with:

If I just learn how to be a more captivating speaker, I can keep the students’ attention for hours on end.

NOT! In today’s frantic world, the person in front of everyone cannot hope to hold students’ attention for more than 10 minutes at a time! If you think I’m wrong, just count the number of commercials in a TV break. These commercials are down to about 15 seconds apiece. The images go by so fast you can scarcely count them. In fact, we’ve become a society of easily distracted, multi-tasking, not very focused beings (watch pedestrians—or drivers—in action with a cell phone…..).

The Focus Doesn’t Have to Be On You at All Times

So, what are you going to do to ‘hold’ students’ attention? You are going to implement some teaching methods called

alternative delivery methods

Alternative delivery methods: all those methods used to teach that are NOT lecture. Examples: Town hall, task force, case study, role play, action plan.

Don’t know how to use these? Here are two resources

slide one1. My new video series) Check out my complimentary 5-part video series (short videos) on how to use these methods (and how to put together a great workshop). See them all on my UTube channel

Give your Students some Credit

People who lecture their way through a day (or days!) either

Just don’t have any repertoire of alternative teaching methods

or

Just don’t think the students can be involved with theirs and others’ learning

How to Teach through Student Involvement–the Second Resource

Instead of talking through each point you have on your PowerPoint slide or in our outline (boy, is that riveting!), use town hall, task force, case study, and role play to teach. If you’re not comfortable switching out of ‘lecture’ style, take an Instructor Development Workshop* or see my resource, The Ultimate Real Estate Trainer’s Guide to learn those methods, and practice using them in class.

You’ll find your students know much more than you think they do about what you’re teaching. You’ll be able to clarify points of concern, use the talents in your class, and actually provide a stimulating, active learning environment. The result: your students will be energized all day (and you will be, too!).

IDW_coverInstructor Development Workshop Coming to Bellevue Oct 23-24, 2014

Get new training techniques, watch Carla in action–and get coaching as you develop your own creative presentation techniques. Only 2 this year in this area, so sign up now and get ready for an entirely different classroom experience! 15 clock hours, and it qualifies you as a clock-hour approved instructor in Washington state.  Click here for more information.

Can’t make it to the ‘live’ version? Check out Train the Trainer, a completely online course with the same material and clock hours–also qualifies you as a clock-hour approved instructor in Washington state. Learn more here.

teacher at boardHow can you put some life into your Career Nights? Too often Career Nights fail to achieve either the goals of the attendee or the presenter. Not only that, they’re just plain boring! In this blog, I’ll show you how to put some energy into your career nights to get more audience participation AND help you stand out as an exceptional manager.

Your Goals for Career Nights

What  do you want to accomplish? Just get candidates to attend, or, do you also want to screen them? Do you want to make appointments with everyone, or those who are really qualified to meet with you? If you want to do more than get attendance, you’ll need to create Career Nights that not only have information, they have

standards

What do I mean? In your Career Nights, you’ll want to explain your point of view of real estate. Do you accept anyone? Do you accept part-timers? If so, do you have a ‘drop dead’ date? (when the part-timer must go full-time?) Unless you convey your standards, you’ll find yourself interviewing everyone. And, in truth, many of those who are thinking about getting a license aren’t interested in selling more than a very few homes. There are companies who welcome those people. Are you such a company?

Add the ‘Why’

As you explain real estate, and your company, be sure to include the ‘why’. Why do you hire those who can commit a majority of their work day to selling real estate? How long does it take? What are the upsides or downsides of being part-time? Think all these considerations through, and explain your point of view fairly, so candidates can screen themselves. The ones who are matches will want to interview with you. The ones who aren’t will be drawn to a different company culture.

The Attendees’ Goals for Career Nights

What do you believe the attendee wants? Why not start your Career Nights by telling attendees what you will explore. Then, ask them what they want to accomplish. Write both those lists on the board. Tell the attendees how you can meet their goals–and when you can’t.

Make it Participative and You’ll Make it Interesting

Too often, Career Nights are facts and figures–plus lots of advice–about selling real estate. If that delivery worked, wouldn’t we have a lot more successes in the field? Instead of a ‘now hear this’, include some questionnaires to find out the candidates’ intentions and help them clarify why they want to sell real estate.

How to Get Participation

You’ll want to do more than ask questions so the attendees can raise their hands! Instead, use some planned events. Here’s one internal survey you can use. It’s how to self-analyze attributes for success. It’s excerpted from my new eBook, What They Don’t Teach You in Pre-License School.

After you have candidates complete the survey, you can lead a discussion on what they learned from taking the survey. You can also discuss the attributes of successful agents.

what-they-dont-3d_coverSpecial Career Night Package

When you order my eBook this month, I’m including several figures extracted from the book that you can use for your Career Nights, including:

  • Job Description of a Successful Real Estate Agent (great to show them what activities are done in specific priorities by successful agents)
  • What’s your Ideal Job? (another great survey to give your candidates during career nights)
  • Qualities of Successful Real Estate Agents (so they can match their qualities to successful agents)
  • A method to determine your monthly living costs so you can figure out how much money you need to make in real estate
  • Business producing activities (so you can talk about time management and the critical activities that determine success

How do you want to infuse interest, participation, and your standards into Career Nights?

Time management tip: Why not order the eBook What They Don’t Teach you in Pre-License School for your Career Night candidates that make the ‘first cut’? You’ll save hours of time and help them generate great questions.

 

 

man jumping through paperManagers: Have you thought about a ‘head start’ program for your newbies? If you’re like 98% of managers, you wait to start training your agents until AFTER they join your office as newbies. Why? Think how much faster they could go if they had lots of the organization and training under their belts prior to their first day in the business?  Okay. I know. Until they are licensed, they can’t do the things licensed agents can do. But, they can do many things. And all those things get them ready to hit the ground running. At the end of this blog, I’m providing you my checklist, 30 Things to Do Right (In Pre-License School) Now to Hit the Ground Running. (from my new eBook, What They Don’t Teach You in Pre-License School).

We Lose Lots of Time Because They are Not Prepared to Start the Business

You know the drill. We hire that new agent. We spend the first 1-2 weeks with them getting the ‘orientated’. We have checklists to assure they get their keys, join the Realtor association, etc., etc., etc. How long do you estimate it takes the new agent just to get those orientation checklists finished? 2-4 weeks? In some cases, they never finish them!!!!! Not only that, they probably think that finishing those checklists assures they are going to be successful agents.  Ha!

When Do Your New Agents Start Lead Generating?

My studies show that new agents want to make a sale their first month in the business. But, when do you think they start lead generating? Do you know? (Better track that so you know who’s going to work). I believe they put off the inevitable as long as possible, hoping ‘there’s another way!’ In fact, the more ‘get ready to get ready’ work you have them doing as licensees, the worse their habits become and the less money they make!

A Different Method to Get Them a Check Fast

Instead of waiting until they are licensed, why not get them prepared to sell real estate while they are in pre-license school? They can do things like

  • Decide on the database/CRM they want to use and learn how to use it
  • Populate their databases with 100-300 potential clients
  • Prepare an email/hard copy note/letter to all those in their database saying they’ve joined_____________ real estate company

30 Things to Do While in Pre-License School

In fact, as I was writing my new eBook, What They Don’t Teach You in Pre-License School, I started thinking about how we could really prepare agents to sell real estate–lots of real estate. That’s how I came up with this checklist. Click here to get it.

How to Recruit with the Checklist

This list is not only helpful to those you know you’re hiring, it’s a very effective recruiting tool. It proves to your potential recruits that you care about their career success–even before you hire them!

Here are a few suggestions:

  • Offer this checklist to all your new licensee candidates
  • Offer this checklist for your Career Nights
  • Offer this checklist in your ads (newspaper, Craig’s List, Facebook, etc.)

Take It a Step Further

Why not create a 4-6 module course based on this checklist. Do it evenings, with assignments for the attendees. You’ll be able to see who is willing to go to work. Now, you’ll be able to hire the best!

what-they-dont-3d_coverSave Time! Prepare Your New Agents to Sell Real Estate Fast and Well

This 280+ page eBook is packed with questionnaires, advice, processes, and systems to prepare that pre-licensee for the real world of real estate. You’ll save precious interview time and help winners choose you. See What They Don’t Teach You in Pre-License School. Only $14.95, and immediately downloadable. Now, a Kindle version, too.

man standing by measure standardsAre you presenting Career Nights? Are they dazzling, informative, and truthful? Or, do you just plow through the material and hope, at the end, you’ve ‘covered the material’? Here are three ways to assure your Career Nights involve, provoke, and capture the attention and imagination of your audience.

1. Help them discover their own business attributes

Are you using some analytical tools that help the attendees discover if they would be a ‘fit’ for real estate sales? In my new eBook, What They Don’t Teach You in Pre-License School, I provide some analytical questionnaires for would-be agents so they can discovered whether they would love real estate sales.

Point: It’s much more interesting talking about yourself than hearing others talk!

2. Provide them a solid job description

But, don’t just hand it out. Instead, work with them in listing business-producing or business supporting activities. Help them prioritize the activities that make them money–and cost them time. What They Don’t Teach You in Pre-License School has a job description for a successful real estate agent.

Point: Most agents never get a job description, and end up doing many things that don’t make a difference in their careers.

3. Help them discover their ideal job

In the pre-license book, I have them answer a questionnaire that helps them discover their ideal job. The truth is that some people will love selling real estate, and many won’t. Wouldn’t it be better for everyone involved to figure that out prior to making the decision to go sell real estate?

Point: We don’t need more licensees. We need more people who will love selling real estate and be compelled to do it well!

What do you include in your Career Nights that makes it exciting, involving, and truthful? Is it helping you choose winners?

what-they-dont-3d_coverSee more about that eBook here. There are dozens of ideas you can incorporate into Career Nights, your interviews, and your recruiting packages.

 

 

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